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Free Download All You Need To Know About Servicenow Service Catalogs Published 10/2024 MP4 | Video: h264, 1280x720 | Audio: AAC, 44.1 KHz Language: English | Size: 1.03 GB | Duration: 2h 42m Course for deeper understanding of ServiceNow Service Catalog Item development, including Order Guide & Record Producers What you'll learn Deeper understanding of Service Catalogs in ServiceNow Building of Service Catalogs Develop Order Guides Strong grip on Variables and Variable Sets Creating Flows and Workflows Develop Record Producers Restrict access of Catalog items based on User Criteria Understand different views - Native UI and Service Portal Requirements An idea about IT companies and Principles would be helpful but is not mandatory Basics understanding of ServiceNow will be helpful Description This comprehensive course provides an in-depth exploration of ServiceNow Service Catalogs, empowering you to develop and manage catalog items effectively. Designed for both beginners and those looking to enhance their skills, this course covers essential functional concepts within ServiceNow.Key Topics Include:Functional Concepts of Service Catalogs: Gain a solid understanding of the purpose and functionality of Service Catalogs within the ServiceNow platform.Catalog Item Building: Learn the step-by-step process of creating catalog items, including best practices for design and usability.Variables and Variable Sets: Discover how to configure variables and variable sets to customize catalog items, ensuring they meet specific user needs.Single-Row and Multi-Row Variable Sets: Understand how to create and manage single-row and multi-row variable sets to capture complex user input efficiently.Flow and Workflow Design: Understand how to create and manage flows and workflows to automate processes and improve efficiency in service delivery.User Criteria: Explore how to implement user criteria to control access to catalog items based on user roles and attributes, enhancing security and relevance.Record Producers: Learn how to create record producers to enable users to submit requests that generate records in various tables, streamlining data entry.Order Guides: Discover how to build order guides that simplify the process for users to request multiple related items in a single transaction.By the end of this course, you will have a robust understanding of Service Catalog development in ServiceNow, equipping you with the skills to create efficient, user-friendly service offerings that enhance organizational workflows and improve user satisfaction. Whether you're looking to implement Service Catalogs in your organization or elevate your existing knowledge, this course provides the tools you need to succeed. Overview Section 1: Course Introduction Lecture 1 Introduction Lecture 2 Walkthrough of Udemy Lecture 3 Get PDI Lecture 4 Basic Navigation in ServiceNow Section 2: Basics of Service Catalogs Lecture 5 What are Service Catalogs Lecture 6 Users Perspective Lecture 7 Service Catalogs on Service Portal Section 3: Catalog Item Definitions Lecture 8 Section Introduction Lecture 9 Catalog Items Lecture 10 Variable Sets (Single and Multirow) Lecture 11 Flows and Workflows Lecture 12 User Criteria and Diagnostics Section 4: Order Guides and Record Producers Lecture 13 Order Guide Lecture 14 Record Producer Lecture 15 Recap Those who wanted to get deeper understanding of Service Catalog development,Service Catalog Developers Homepage https://www.udemy.com/course/servicenow-servicecatalogs/ Rapidgator https://rg.to/file/c1432634a42fa2ebb4a292a7666124a5/rxwvv.All.You.Need.To.Know.About.Servicenow.Service.Catalogs.part1.rar.html https://rg.to/file/a65fcce5f7c5e96a94a5d9cd1330d672/rxwvv.All.You.Need.To.Know.About.Servicenow.Service.Catalogs.part2.rar.html Fikper Free Download https://fikper.com/Wh5u9ndzbB/rxwvv.All.You.Need.To.Know.About.Servicenow.Service.Catalogs.part1.rar https://fikper.com/MkSOTNAoBc/rxwvv.All.You.Need.To.Know.About.Servicenow.Service.Catalogs.part2.rar No Password - Links are Interchangeable

Free Download Udemy - ServiceNow Integrations explained in detail Published 10/2024 Created by Uday Gadiparthi MP4 | Video: h264, 1280x720 | Audio: AAC, 44.1 KHz, 2 Ch Genre: eLearning | Language: English | Duration: 14 Lectures ( 13h 5m ) | Size: 7.1 GB ServiceNow Integrations: Unlock Seamless Connectivity with REST, SOAP, and Automation What you'll learn: Introduction to Integrations in ServiceNow Integration Tools in ServiceNow Building and Consuming Web Services Automating Integrations Handling Data Transformation and Error Management Security Best Practices for Integrations Real-World Use Cases and Scenarios Advanced Integration Techniques Requirements: ServiceNow Admin, Development knowledge required Description: Unlock the power of seamless connectivity with the ServiceNow Integrations course! This course is designed to help you master the skills needed to integrate ServiceNow with various external systems, enhancing workflows and automating business processes.In this comprehensive course, you'll learn how to leverage REST and SOAP APIs to connect ServiceNow to third-party applications, systems, and databases. We'll explore Flow Designer, enabling you to build low-code/no-code automations and integrations. You'll also dive into advanced tools like the MID Server to handle on-premise data integrations securely.Throughout the course, you will gain hands-on experience by working on real-world projects such as connecting ServiceNow with CRM, ERP, and other enterprise platforms. You'll also learn about data transformation, mapping techniques, and how to handle errors effectively during integrations.Whether you're a ServiceNow developer, administrator, or IT professional, this course provides the practical knowledge and tools you need to design, implement, and manage integrations that improve efficiency and streamline operations across your organization.By the end of the course, you'll be able to automate workflows, ensure secure data exchange, and take full advantage of ServiceNow's integration capabilities to meet modern business demands.IntegrationHub & Automation: Create low-code integrations and automate workflows using IntegrationHub and Flow Designer.MID Server Configuration: Set up and configure MID Servers to enable secure communication between ServiceNow and on-premise systems.Data Mapping & Transformation: Master import sets, transform maps, and ensure accurate data mapping during integrations.Authentication & Security: Implement secure data transfers using OAuth, Basic Authentication, and encryption techniques.Real-World Projects: Work on hands-on projects integrating ServiceNow with popular platforms like Salesforce, Workday, and more Who this course is for: ServiceNow Admins and Developers Homepage https://www.udemy.com/course/servicenow-integrations-explained-in-detail/ Rapidgator https://rg.to/file/575e558cdc2b24b65a7560b7d76ed873/yktjs.ServiceNow.Integrations.explained.in.detail.part3.rar.html https://rg.to/file/5f3afabfa47c2ad45beb3ad6f0bcb9cc/yktjs.ServiceNow.Integrations.explained.in.detail.part8.rar.html https://rg.to/file/7cd2b06c39593fc72b79b28094917cd6/yktjs.ServiceNow.Integrations.explained.in.detail.part7.rar.html https://rg.to/file/8e9987d4c08ecf100794ab4a4c97e5be/yktjs.ServiceNow.Integrations.explained.in.detail.part4.rar.html https://rg.to/file/9458b1191cb26c761b76694f557c54c8/yktjs.ServiceNow.Integrations.explained.in.detail.part5.rar.html https://rg.to/file/a0d2086009ab8be626854e6a2357f41c/yktjs.ServiceNow.Integrations.explained.in.detail.part2.rar.html https://rg.to/file/bcc0b4481adaacde5f1ec410bd157250/yktjs.ServiceNow.Integrations.explained.in.detail.part6.rar.html https://rg.to/file/c1bd760f19d2205ee5c72666c07afa46/yktjs.ServiceNow.Integrations.explained.in.detail.part1.rar.html Fikper Free Download https://fikper.com/7hhE67ep4Y/yktjs.ServiceNow.Integrations.explained.in.detail.part1.rar.html https://fikper.com/7mA8v1DQmt/yktjs.ServiceNow.Integrations.explained.in.detail.part7.rar.html https://fikper.com/DaVGWonaOU/yktjs.ServiceNow.Integrations.explained.in.detail.part8.rar.html https://fikper.com/EJ78L0oLMU/yktjs.ServiceNow.Integrations.explained.in.detail.part4.rar.html https://fikper.com/NylpQBxnLf/yktjs.ServiceNow.Integrations.explained.in.detail.part3.rar.html https://fikper.com/W0TiK8legv/yktjs.ServiceNow.Integrations.explained.in.detail.part6.rar.html https://fikper.com/coX2aYrn98/yktjs.ServiceNow.Integrations.explained.in.detail.part2.rar.html https://fikper.com/qFafiPIT7d/yktjs.ServiceNow.Integrations.explained.in.detail.part5.rar.html No Password - Links are Interchangeable

Free Download Master Servicenow Software Asset Management (Cis-Sam) Guide Published 9/2024 MP4 | Video: h264, 1920x1080 | Audio: AAC, 44.1 KHz Language: English | Size: 1.11 GB | Duration: 1h 44m ServiceNow SAM Mastery: Unlock the Potential of Software Asset Management, Achieve Excellence and Strategies for Success What you'll learn The fundamentals of Software Asset Management (SAM) and its benefits. Key components of the SAM process, including software lifecycle management, license types, entitlements, and contracts. How to configure and use the ServiceNow SAM module to manage software assets effectively. Best practices for software discovery, data normalization, and license reconciliation within ServiceNow. Techniques for ensuring software compliance and governance in alignment with industry standards. Strategies for optimizing software usage, reducing costs, and improving overall SAM performance. Advanced concepts like managing ✅Publisher packs, automating SAM processes, and leveraging analytics and reporting for insights. How to develop a robust SAM governance model and manage risks associated with software assets. and much more Requirements Willingness or Interest to learn about ServiceNow Software Asset Management (CIS-SAM) and Certification Preparation. Description IMPORTANT NOTICE BEFORE YOU ENROLL:This course is not a replacement for the official materials you need for the certification exams. It is not endorsed by the certification vendor. You will not receive official study materials or an exam voucher as part of this course.This comprehensive course on ServiceNow Software Asset Management (SAM) is designed to equip you with the knowledge and skills to effectively manage software assets throughout their lifecycle, using ServiceNow's powerful SAM module. The course begins with an introduction to Software Asset Management, providing a clear understanding of what SAM is, its benefits, and the key components involved in successfully implementing it.ServiceNow Certified Implementation Specialist - Software Asset Management (CIS-SAM) is a certification offered by ServiceNow to validate an individual's knowledge and expertise in implementing and managing the ServiceNow Software Asset Management (SAM) solution. The certification focuses on demonstrating the ability to configure, implement, and optimize SAM processes within the ServiceNow platform.You will then dive into ServiceNow's SAM module, where you will learn about its core features, benefits, and how it integrates with other ServiceNow modules to streamline asset management processes. We will cover the full SAM lifecycle, detailing the key process areas and maturity levels, along with the roles and responsibilities of software asset managers and other stakeholders involved in the SAM process.Key concepts of Software Asset Management, such as lifecycle management, software license types, software entitlements, contracts, and governance, are explored in depth. You will gain a solid understanding of the various software license models, contract management, and compliance standards, and learn how to implement a robust governance framework to ensure your organization adheres to regulatory and industry requirements.The course also provides practical guidance on configuring ServiceNow SAM, including managing software models, discovery processes, and the critical task of data normalization. You'll learn how to handle software requests, reconcile licenses, and manage compliance efficiently through ServiceNow's powerful tools.In addition, the course focuses on optimizing software usage, managing costs, and maximizing your organization's investment in software assets. Techniques for software reallocation, reharvesting, and cost reduction strategies will be covered in detail, helping you drive value and efficiency in your SAM processes.Advanced topics like managing ✅Publisher packs for vendors such as Microsoft and Oracle, automating SAM processes, and leveraging ServiceNow's reporting and analytics tools for better decision-making are also included. Finally, you will explore industry best practices, SAM standards, risk management strategies, and continuous improvement approaches to ensure your organization's software assets are managed effectively and efficiently.By the end of the course, you will have a strong foundation in Software Asset Management and be well-equipped to implement and optimize ServiceNow SAM in your organization, aligning with industry standards and achieving strategic business goals.Thank you Overview Section 1: Course Introduction Lecture 1 What is Software Asset Management (SAM)? Section 2: Introduction to ServiceNow SAM Lecture 2 Overview of ServiceNow SAM Lecture 3 SAM Process in ServiceNow Lecture 4 SAM Roles and Responsibilities Section 3: Key Concepts in Software Asset Management Lecture 5 Software Asset Lifecycle Management Lecture 6 Software License Types Lecture 7 Software Entitlement and Contracts Lecture 8 SAM Governance and Compliance Section 4: SAM Configuration in ServiceNow Lecture 9 Understanding Software Models in ServiceNow Lecture 10 Software Discovery in ServiceNow Lecture 11 Normalization of Software Data Section 5: Software Asset Management Processes in ServiceNow Lecture 12 License Reconciliation Process Lecture 13 Software Compliance Management Lecture 14 Managing Software Requests Section 6: SAM Optimization in ServiceNow Lecture 15 Optimizing Software Usage Lecture 16 Cost Management and Reduction Strategies Lecture 17 License Reallocation and Reharvesting Section 7: Advanced Concepts in ServiceNow SAM Lecture 18 Managing ✅Publisher Packs in ServiceNow Lecture 19 Automating SAM Processes in ServiceNow Lecture 20 Reporting and Analytics in ServiceNow SAM Section 8: SAM Best Practices and Industry Standards Lecture 21 Industry Best Practices for SAM Lecture 22 Key SAM Standards and Certifications Lecture 23 Risk Management in Software Asset Management IT Asset Managers looking to enhance their knowledge of Software Asset Management (SAM) and implement best practices using ServiceNow.,Software Asset Managers who want to streamline and optimize their software asset management processes.,ServiceNow Administrators and Developers who wish to expand their skillset by learning how to configure and manage the SAM module.,Project Managers or IT Managers responsible for overseeing software compliance, cost management, and governance.,Business Analysts and Consultants working with organizations to improve their SAM processes and align them with industry standards.,Anyone interested in learning how to manage software assets efficiently and drive business value through effective SAM practices using ServiceNow. 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Free Download Unlock ServiceNow Customer Service Management (CIS-CSM) Tips Published 9/2024 Duration: 1h50m | Video: .MP4, 1920x1080 30 fps | Audio: AAC, 44.1 kHz, 2ch | Size: 1.12 GB Genre: eLearning | Language: English Master CSM: Certified Implementation Specialist Essentials for Success, Performance and Customer Service Excellence. What you'll learn Understand key concepts, the importance of CSM, and how it impacts modern businesses. Gain insights into the architecture, core features, and components of the ServiceNow platform. Learn the roles involved in CSM, including implementation specialists, and the best practices for assigning responsibilities. Master the lifecycle of a case, account, and contact management, and how to assign and route cases efficiently. Learn to configure and manage SLAs to ensure service delivery meets business expectations. Explore the CSM portal, knowledge management, and integration with other applications for enhanced customer service. Discover how to automate workflows, use business rules, and apply predictive intelligence to improve service. Understand security considerations and how CSM helps meet compliance and regulatory requirements. Learn to create custom reports, dashboards, and monitor key performance metrics to improve customer service. Gain best practices for implementing CSM, customer onboarding, and post-implementation continuous improvement. and much more Requirements Willingness or Interest to learn about ServiceNow CSM and Preparation for the CIS-CSM Exam. Description IMPORTANT NOTICE BEFORE YOU ENROLL This course is not a replacement for the official materials you need for the certification exams. It is not endorsed by the certification vendor. You will not receive official study materials or an exam voucher as part of this course. This comprehensive course on ServiceNow Customer Service Management (CSM) is designed to equip parti[beeep]nts with the knowledge and skills needed to master one of the most powerful customer service tools in the industry. Throughout the course, learners will dive deep into the fundamentals of CSM, exploring how it enhances the customer experience and transforms customer service operations for modern businesses. The course begins with an introduction to the essential concepts of ServiceNow CSM , focusing on its importance in today's business environment and the platform architecture that supports it. Parti[beeep]nts will gain a clear understanding of the roles and responsibilities of a ServiceNow CSM Implementation Specialist , as well as the career opportunities in this growing field. Moving beyond the basics, the course delves into the core components and architecture of CSM , including an in-depth look at the data model, key tables, and relationships that power customer service processes. Learners will explore the key roles in CSM and the best practices for role assignment, ensuring they understand how to effectively manage customer service teams. A significant focus of the course is placed on case management and account management, covering the entire lifecycle of a case from creation to resolution. The course also covers the processes of managing accounts, contacts, and the relationships between them, as well as how to assign and route cases using assignment rules and routing processes. Learners will also explore the configuration of Service Level Agreements (SLAs) within CSM and how to manage service performance. The course also offers advanced insights into CSM capabilities , including the use of the CSM portal to enhance customer experience, and the importance of knowledge management. Additionally, parti[beeep]nts will learn how to integrate CSM with other ServiceNow applications and third-party systems, and how to leverage performance analytics to continuously improve customer service outcomes. To further enhance efficiency, the course provides practical guidance on automating CSM workflows, implementing business rules, and using predictive intelligence to improve service delivery. Parti[beeep]nts will also gain a deep understanding of the security and compliance requirements in CSM , learning the best practices for ensuring data protection and regulatory adherence. Reporting and performance monitoring are also key elements of the course, with detailed instruction on how to generate and customize reports, track key metrics, and create dashboards for monitoring CSM performance in real-time. Finally, learners will explore best practices for CSM implementation , covering strategies for successful onboarding and customer transitions. The course concludes with post-implementation considerations, including how to ensure continuous improvement through customer feedback and iterative enhancements to the CSM process . By the end of this course, parti[beeep]nts will have developed the skills needed to effectively implement, manage, and optimize ServiceNow CSM, making them valuable assets in any customer service organization. Thank you Who this course is for ServiceNow Professionals: Individuals who want to deepen their expertise in the ServiceNow platform, specifically in Customer Service Management (CSM). CSM Implementation Specialists: Professionals responsible for implementing and managing ServiceNow CSM within organizations. Customer Service Managers: Managers seeking to optimize their customer service processes using ServiceNow CSM solutions. IT and Business Consultants: Consultants looking to expand their service offerings by understanding how to integrate and optimize CSM in client organizations. Project Managers: Those leading CSM projects who want to ensure successful implementation and alignment with business goals. Aspiring ServiceNow CSM Experts: Individuals aiming to build a career in customer service management or ServiceNow with a focus on CSM. IT Professionals and System Administrators: Technical professionals managing customer service processes who want to learn how to automate and streamline operations through ServiceNow CSM. This course is suitable for beginners in CSM as well as professionals looking to enhance their skills and career opportunities in this growing field. 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