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Lynda - Design Thinking: Customer Experience Size: 259 MB | Duration: 0h 34m | Video: AVC (.mp4) 1280x720 30fps | Audio: AAC 48KHz 2ch Genre: eLearning | Level: Intermediate | Language: English Customer expectations are higher than ever before, and business success is becoming more and more dependent on a company's ability to meet or exceed those expectations with nearly every interaction. Customer expectations are higher than ever before, and business success is becoming more and more dependent on a company's ability to meet or exceed those expectations with nearly every interaction. Customer experience-or CX-is the summary of all the interactions a company has with a customer over time. While understanding how to consider and choreograph those interactions is undeniably complex, at its core, customer experience is about something quite simple: relationships. In this course, frog's director of strategy, Geoffrey Schwartz, introduces you to customer experience and why it's important in today's hypercompetitive world. Geoffrey breaks down the different components that make up a customer experience, like archetypes, activities, interactions, and experience prin[beeep]les. Throughout the course, he uses real-world examples to demonstrate how those components come together to form a company's relationship with their customers. At the end of the course, you'll have the foundational tools needed to take a holistic view of an organization's customer experience and identify opportunities that can deepen relationships and drive loyalty. * What is customer experience (CX)? * Why is customer experience important? * The business value of customer experience * The core components of customer experience * Building empathy for customers * Engaging customers on an emotional level * Tools for organizational alignment * Designing meaningful products and services * Identifying opportunities for innovation and customer loyalty * How to build strong customer relationships Download link: http://rapidgator.net/file/599d597b5848dd6d1651839720e20d4c/ipnln.Lynda..Design.Thinking.Customer.Experience.rar.html http://nitroflare.com/view/1EFB7BEFC2E1B7B/ipnln.Lynda..Design.Thinking.Customer.Experience.rar https://uploadgig.com/file/download/B9b32d76e755Ce0f/ipnln.Lynda..Design.Thinking.Customer.Experience.rar http://uploaded.net/file/b8ywty4y/ipnln.Lynda..Design.Thinking.Customer.Experience.rar Links are Interchangeable - No Password - Single Extraction

Design Thinking: Customer Experience Size: 259 MB | Duration: 0h 34m | Video: AVC (.mp4) 1280x720 30fps | Audio: AAC 48KHz 2ch Genre: eLearning | Level: Intermediate | Language: English Customer expectations are higher than ever before, and business success is becoming more and more dependent on a company's ability to meet or exceed those expectations with nearly every interaction. Customer experience-or CX-is the summary of all the interactions a company has with a customer over time. While understanding how to consider and choreograph those interactions is undeniably complex, at its core, customer experience is about something quite simple: relationships. In this course, frog's director of strategy, Geoffrey Schwartz, introduces you to customer experience and why it's important in today's hypercompetitive world. Geoffrey breaks down the different components that make up a customer experience, like archetypes, activities, interactions, and experience prin[beeep]les. Throughout the course, he uses real-world examples to demonstrate how those components come together to form a company's relationship with their customers. At the end of the course, you'll have the foundational tools needed to take a holistic view of an organization's customer experience and identify opportunities that can deepen relationships and drive loyalty. Topics include: * What is customer experience (CX)? * Why is customer experience important? * The business value of customer experience * The core components of customer experience * Building empathy for customers * Engaging customers on an emotional level * Tools for organizational alignment * Designing meaningful products and services * Identifying opportunities for innovation and customer loyalty * How to build strong customer relationships Download From NitroFlare http://nitroflare.com/view/240A5089F55E05F/xidau123_LyndaDesignThinkingCustomerExperience.rar Download From Rapidgator http://rapidgator.net/file/6d189f8e10379d3300cf2e3f9b6de52f/xidau123_LyndaDesignThinkingCustomerExperience.rar.html Download From UploadGig https://uploadgig.com/file/download/90111a51fEc4ffc0/xidau123_LyndaDesignThinkingCustomerExperience.rar

Lynda - Managing a Customer Contact Center Duration: 1h 32m | Video: AVC (.mp4) 1280x720 30fps | Audio: AAC 48KHz 2ch | 543 MB Genre: eLearning | Level: Intermediate | Language: English Customer contact centers face a number of new developments: more channels, higher levels of complexity, and greater strategic value. In this course, customer strategy and management expert Brad Cleveland shows you how to leverage these developments to set up your organization for maximum success. He outlines the components of a customer access strategy and the forces that make contact centers unique: random workload arrival, the visible or invisible queue, and the seven factors of customer tolerance. He also helps you plan your resources effectively so you can develop accurate forecasts. Last, he demonstrates how to maximize the quality and value of your contact center and use existing quality metrics to improve center performance. Download link: http://rapidgator.net/file/93b9d3d6c3580a1d9c62ee30b43eb9a2/3ta46.Managing.a.Customer.Contact.Center.part1.rar.html http://rapidgator.net/file/84ed49841a2e62f98b37da0cf57b308e/3ta46.Managing.a.Customer.Contact.Center.part2.rar.html http://nitroflare.com/view/F3E160B03235BE0/3ta46.Managing.a.Customer.Contact.Center.part1.rar http://nitroflare.com/view/7B3C39EDBA04AC2/3ta46.Managing.a.Customer.Contact.Center.part2.rar https://uploadgig.com/file/download/704d99278f6c1E44/3ta46.Managing.a.Customer.Contact.Center.part1.rar https://uploadgig.com/file/download/6aB21d7361f22730/3ta46.Managing.a.Customer.Contact.Center.part2.rar http://uploaded.net/file/58edcfkw/3ta46.Managing.a.Customer.Contact.Center.part1.rar http://uploaded.net/file/h38j9skt/3ta46.Managing.a.Customer.Contact.Center.part2.rar Links are Interchangeable - No Password - Single Extraction

Lynda - Customer Advocacy Size: 437 MB | Duration: 1h 9m | Video: AVC (.mp4) 1280x720 30fps | Audio: AAC 48KHz 2ch Genre: eLearning | Level: Intermediate | Language: English Learn why customer advocacy is important, how to develop employees who are customer advocates, and how to use the voice of the customer (VOC) to inform strategies across functions including IT, HR, R&D, production, and legal. Learn why customer advocacy is important, how to develop employees who are customer advocates, and how to use the voice of the customer (VOC) to inform strategies across functions including IT, HR, R&D, production, and legal. Customer strategist Brad Cleveland reveals a proven model for creating an effective customer advocacy initiative, which includes capturing customer insights, interpreting and analyzing intelligence, communicating findings, prioritizing action items, measuring results, and turning customers into promoters of your products and services. * Benefits of customer advocacy * Taking action to learn about your customers * Evaluating results * Turning customers into brand advocates * Keeping momentum * Developing a culture of customer advocacy Download link: http://rapidgator.net/file/11aad925ffcfa144aa9183034b2e6bae/5x6yq.Lynda..Customer.Advocacy.rar.html http://nitroflare.com/view/D08BC791876CC6F/5x6yq.Lynda..Customer.Advocacy.rar https://uploadgig.com/file/download/26E9578a9a2Ad23d/5x6yq.Lynda..Customer.Advocacy.rar http://uploaded.net/file/saxae91n/5x6yq.Lynda..Customer.Advocacy.rar Links are Interchangeable - No Password - Single Extraction

Customer Advocacy Size: 437 MB | Duration: 1h 9m | Video: AVC (.mp4) 1280x720 30fps | Audio: AAC 48KHz 2ch Genre: eLearning | Level: Intermediate | Language: English Learn why customer advocacy is important, how to develop employees who are customer advocates, and how to use the voice of the customer (VOC) to inform strategies across functions including IT, HR, R&D, production, and legal. * Benefits of customer advocacy * Taking action to learn about your customers * Evaluating results * Turning customers into brand advocates * Keeping momentum * Developing a culture of customer advocacy Download From NitroFlare http://nitroflare.com/view/8A552CA9728393E/xidau123_LcCustomerAdvocacy.part1.rar http://nitroflare.com/view/ABDDB7DF97FDECD/xidau123_LcCustomerAdvocacy.part2.rar http://nitroflare.com/view/51F6655ABD8B640/xidau123_LcCustomerAdvocacy.part3.rar Download From Rapidgator http://rapidgator.net/file/1b574044364fe25d2efedcbde9680aee/xidau123_LcCustomerAdvocacy.part1.rar.html http://rapidgator.net/file/597f196ac6a8771a3227e1ad95d98040/xidau123_LcCustomerAdvocacy.part2.rar.html http://rapidgator.net/file/529fd4cfb1aa3fa6b7d70cede3c02f6f/xidau123_LcCustomerAdvocacy.part3.rar.html Download From UploadGig https://uploadgig.com/file/download/3A3C2232a203df43/xidau123_LcCustomerAdvocacy.part1.rar https://uploadgig.com/file/download/1159e4DcD4f1a2dc/xidau123_LcCustomerAdvocacy.part2.rar https://uploadgig.com/file/download/e7Ec9b5855ba8BF3/xidau123_LcCustomerAdvocacy.part3.rar

Artist: Linwood Taylor Band Title: Make Room for the Paying Customer Year Of Release: 2000 Label: Redeye Distribution Genre: Blues, Modern Electric Blues Quality: Mp3 320 / APE (image, log, .cue) Total Time: 58:02 Total Size: 141/351 Mb (covers) Tracklist: 1. Black Cat Bone 2. Psychic 3. Can't Get a Woman 4. Boogie Man 5. Same Thing 6. Charm City Part 2 7. Mercy 8. Good Morning Little School 9. Don't Burn Down the Bridge 10. Don't Dis Me 11. Blues Man 12. G Thang If you are a fan of the DC blues scene, these local legends are a must have for your collection.These guys have toured Europe and have won awards in events such as The Chesapeake Blues Festival.Linwood Taylor has played with some of the greats such as Wilson Picket and David Chase,whose early influences were Led Zeppelin,Humble Pie,Cream and others pounds out some of the best beats ever heard and has an impressive history playing a variety of music from Southern Rock to Blues.A must have for any Blues Fan. By HCMegill (Mclean,Va USA) http://rapidgator.net/file/dfcb1a5d7f782ebc27e02999a998ae4c/ltbmrft.rar.html http://ssh.tf/n7pquyrLL/ltbmrft.rar http://uploaded.net/file/cc44nk08/ltbmrft.rar http://rapidgator.net/file/f2b96071bb9840e138ea0ab129fdf79f/ltbmr.rar.html http://ssh.tf/av99IZrLL/ltbmr.rar http://uploaded.net/file/fbpfhsg1/ltbmr.rar

Lynda - Microsoft Dynamics CRM: Customer Service Size: 348 MB | Duration: 2h 18m | Video: AVC (.mp4) 1280x720 15&30fps | Audio: AAC 48KHz 2ch Genre: eLearning | Level: Beginner | Language: English Streamline your customer service operations with Microsoft Dynamics. Streamline your customer service operations with Microsoft Dynamics. This course shows you how to setup and use the essential customer service features of this CRM. Learn how to configure workflows so your processes are customized to the needs of your organization. See how to create cases, escalate issues, manage contacts, and document resolutions. Join Microsoft expert Gini von Courter in this course for step-by-step instructions and tips along the way. * Working with records * Configuring case forms * Creating cases and merging cases * Adding activities to the timeline * Researching the knowledge base * Monitoring the dashboard * Managing queues * Documenting solutions as articles * Running and exporting reports Download link: http://rapidgator.net/file/c96dbc72aa46504b17d5eb79031ca9c3/v7a3o.Lynda..Microsoft.Dynamics.CRM.Customer.Service.rar.html]v7a3o.Lynda..Microsoft.Dynamics.CRM.Customer.Service.rar.html http://nitroflare.com/view/368AFD84E6FA112/v7a3o.Lynda..Microsoft.Dynamics.CRM.Customer.Service.rar]v7a3o.Lynda..Microsoft.Dynamics.CRM.Customer.Service.rar http://uploaded.net/file/1dq45ngc/v7a3o.Lynda..Microsoft.Dynamics.CRM.Customer.Service.rar]v7a3o.Lynda..Microsoft.Dynamics.CRM.Customer.Service.rar https://www.bigfile.to/file/rpn2cMNMvwxE/v7a3o.Lynda..Microsoft.Dynamics.CRM.Customer.Service.rar]v7a3o.Lynda..Microsoft.Dynamics.CRM.Customer.Service.rar Links are Interchangeable - No Password - Single Extraction

Lynda - Microsoft Dynamics CRM: Customer Service Size: 348 MB | Duration: 2h 18m | Video: AVC (.mp4) 1280x720 15&30fps | Audio: AAC 48KHz 2ch Genre: eLearning | Level: Beginner | Language: English Streamline your customer service operations with Microsoft Dynamics. Streamline your customer service operations with Microsoft Dynamics. This course shows you how to setup and use the essential customer service features of this CRM. Learn how to configure workflows so your processes are customized to the needs of your organization. See how to create cases, escalate issues, manage contacts, and document resolutions. Join Microsoft expert Gini von Courter in this course for step-by-step instructions and tips along the way. * Working with records * Configuring case forms * Creating cases and merging cases * Adding activities to the timeline * Researching the knowledge base * Monitoring the dashboard * Managing queues * Documenting solutions as articles * Running and exporting reports DOWNLOAD http://rapidgator.net/file/21220830e7e4eb9285857e4d0d3d6ded/waue1.Lynda..Microsoft.Dynamics.CRM.Customer.Service.rar.html https://bytewhale.com/4es5p08dqf82/waue1.Lynda..Microsoft.Dynamics.CRM.Customer.Service.rar http://uploaded.net/file/kee2ihgw/waue1.Lynda..Microsoft.Dynamics.CRM.Customer.Service.rar https://www.bigfile.to/file/WCYYpWGZ5AeJ/waue1.Lynda..Microsoft.Dynamics.CRM.Customer.Service.rar http://nitroflare.com/view/93AF72DA697F456/waue1.Lynda..Microsoft.Dynamics.CRM.Customer.Service.rar http://uploadgig.com/file/download/046DCC7Eec3f150d/waue1.Lynda..Microsoft.Dynamics.CRM.Customer.Service.rar

Lynda - Quick Fixes for Poor Customer Service! Size: 237MB | Duration: 0h 33m | Video: AVC (.mp4) 1280x720 30fps | Audio: AAC 48KHz 2ch Genre: eLearning | Level: Appropriate for all | Language: English Whether it's an individual employee or an entire team that is underperforming, there are often simple solutions that will instantly improve customer service. Unfortunately, many managers don't know where to look. In this short course, expert Jeff Toister provides step-by-step instructions for solving many common customer service problems, including chronic complaints, slow service, or low first contact resolution. The course reveals tools to quickly find and fix these problems before they get out of hand. http://www.nitroflare.com/view/BB78A2E1113E991/nsbz7.Lynda..Quick.Fixes.for.Poor.Customer.Service.part1.rar http://www.nitroflare.com/view/369365FFB37CF61/nsbz7.Lynda..Quick.Fixes.for.Poor.Customer.Service.part2.rar http://rapidgator.net/file/f981d548228bef86b3af88c56846b6e7/nsbz7.Lynda..Quick.Fixes.for.Poor.Customer.Service.part1.rar.html http://rapidgator.net/file/46809335c5345ebf89c41420a1c69ee8/nsbz7.Lynda..Quick.Fixes.for.Poor.Customer.Service.part2.rar.html https://www.uploadable.ch/file/wtTdzdKx4VxS/nsbz7.Lynda..Quick.Fixes.for.Poor.Customer.Service.part1.rar https://www.uploadable.ch/file/d9ZpUwNhxBXf/nsbz7.Lynda..Quick.Fixes.for.Poor.Customer.Service.part2.rar

Quick Fixes for Poor Customer Service With Jeff Toister Size: 237MB | Duration: 0h 33m | Video: AVC (.mp4) 1280x720 30fps | Audio: AAC 48KHz 2ch Genre: eLearning | Level: Appropriate for all | Language: English Whether it's an individual employee or an entire team that is underperforming, there are often simple solutions that will instantly improve customer service. Unfortunately, many managers don't know where to look. In this short course, expert Jeff Toister provides step-by-step instructions for solving many common customer service problems, including chronic complaints, slow service, or low first contact resolution. The course reveals tools to quickly find and fix these problems before they get out of hand. Download From NitroFlare http://www.nitroflare.com/view/90FE9906C4341AE/xidau123_LcQckFixesPoorCustomerSrvc.rar Download From Rapidgator http://rapidgator.net/file/0584266bef586dfc3c91c67a61d6ae11/xidau123_LcQckFixesPoorCustomerSrvc.rar.html

Marketing Research: Customer Segmentation Target Marketing English | 2.5 h | AVC (.MP4) 1280x720 30fps | AAC 44.1KHz 2ch | 185 Mb Genre: eLearning Do you know your customer? Market segmentation and easy market research strategies for Authors, Trainers, Coaches What are the requirements? You should be ready to learn easy marketing research, simplified customer segmentation and doable target marketing that you implement to get results What am I going to get from this course? Over 44 lectures and 2.5 hours of content! You will learn why Authors, Trainers, Coaches and Consultants need to use marketing research, customer segmentation and target marketing You will learn easy marketing research strategies and be guided step-by-step to learn how to do market research in less time You will learn about target market segments, how to find your target market and target market strategy You will learn everything about customer segmentation how to do psychographic segmentation, demographic segmentation and geographic segmentation You will develop the necessary skills to conduct marketing research anytime plus learn how to develop a market research survey You will discover if you know who you are marketing to and be given guidance to make adjustments You will walk away with the market research success formula that will help you find more readers, students and clients moving forward What is the target audience? This Marketing Research Customer Segmentation Target Marketing Course is ideal for you if you are a Kindle Ebook Author looking for ways to dominate your market This Marketing Research Customer Segmentation Target Marketing Course is ideal for you if you are a Udemy Instructor looking for strategies to find perfect students on an ongoing basis This Marketing Research Customer Segmentation Target Marketing Course is ideal for you if you are a coach or consultant looking for easy ways to find clients who value your service Do not take this course if you have more readers, students and clients than you can handle DOWNLOAD http://rapidgator.net/file/ec51d57c4c6b2733e676fa9aaa1af96f/iResearch.part1.rar.html http://rapidgator.net/file/be631a7eeebb83383b3d687f9a2311fa/iResearch.part2.rar.html http://rapidgator.net/file/7bc8fbd5c5e5a2e63eedc2319863e4a5/iResearch.part3.rar.html http://uploaded.net/file/r2953v8n/iResearch.part1.rar http://uploaded.net/file/hrqfn3xk/iResearch.part2.rar http://uploaded.net/file/6jephcum/iResearch.part3.rar http://www.hitfile.net/7Dl5/iResearch.part1.rar.html http://www.hitfile.net/7DnA/iResearch.part2.rar.html http://www.hitfile.net/7DqG/iResearch.part3.rar.html http://www.uploadable.ch/file/9YRkKxdmyvTk/iResearch.part1.rar http://www.uploadable.ch/file/bWXEPCRQ94q3/iResearch.part2.rar http://www.uploadable.ch/file/Q67ZGafHfrQ8/iResearch.part3.rar

Customer Segmentation English | 1h 05m | AVC (.mp4) 1280x720 15&30fps | AAC 48KHz 2ch | 538 Mb Genre: eLearning Learn how to group your customers into market segments to better understand what they really want. In this course, chief marketing officer Doug Ladd explains the basics of customer segmentation. He describes segmentation based on geography, demographics, culture, behavior, and psychographics. He also shows where to look for this information, how to analyze it, and how to develop model customer personas that can help in product development, service level planning, and more. Topics include: * Segmenting by location * Segmenting by demographics * Segmenting by usage or other behavior * Why segmenting is important * Creating and using customer personas DOWNLOAD http://rapidgator.net/file/751b881ae17f4913902a0d2c0f0aa8bb/iSegmentation.part1.rar.html http://rapidgator.net/file/d6be591a60a647e48ad2140370a209bd/iSegmentation.part2.rar.html http://rapidgator.net/file/6bc8cef9b30048ca5b489df5e9871658/iSegmentation.part3.rar.html http://rapidgator.net/file/578b00dee6f7641684567422cb4dd374/iSegmentation.part4.rar.html http://rapidgator.net/file/d8c1b0836c0c539773323cfbf9019e25/iSegmentation.part5.rar.html http://rapidgator.net/file/f9f39c577b92d80b2606b960987e3949/iSegmentation.part6.rar.html http://uploaded.net/file/pc2m3oy5/iSegmentation.part1.rar http://uploaded.net/file/7v0yinas/iSegmentation.part2.rar http://uploaded.net/file/w52449r8/iSegmentation.part3.rar http://uploaded.net/file/inz0hien/iSegmentation.part4.rar http://uploaded.net/file/vupwc6ci/iSegmentation.part5.rar http://uploaded.net/file/yhaevy5y/iSegmentation.part6.rar http://www.hitfile.net/70PY/iSegmentation.part1.rar.html http://www.hitfile.net/70L1/iSegmentation.part2.rar.html http://www.hitfile.net/70Ok/iSegmentation.part3.rar.html http://www.hitfile.net/70NH/iSegmentation.part4.rar.html http://www.hitfile.net/70QI/iSegmentation.part5.rar.html http://www.hitfile.net/70LC/iSegmentation.part6.rar.html http://www.uploadable.ch/file/AWg6u9kwkkVu/iSegmentation.part1.rar http://www.uploadable.ch/file/PaeVvqaNucSa/iSegmentation.part2.rar http://www.uploadable.ch/file/CUyWtbH2rCEm/iSegmentation.part3.rar http://www.uploadable.ch/file/HGScj75SQrzY/iSegmentation.part4.rar http://www.uploadable.ch/file/pdHGpbAJtsWM/iSegmentation.part5.rar http://www.uploadable.ch/file/tPwqTES8hk7B/iSegmentation.part6.rar

Lynda - Creating Customer Value English | 33m 50s | AVC (.mp4) 1280x720 15fps | AAC 48KHz 2ch | 235 Mb Genre: eLearning Is your product or service worth the price? Even if you think so, an army of competitors is deluging your loyal customers with messages to the contrary. Customer loyalty expert Jill Griffin explains how customers form perceptions of your brand, why they switch brands, and how you can manage the relationship between your brand, your product/service, and your price-so they see why your offering is valuable and remain loyal. She offers seven proven methods to maximize value and differentiate your product/service, drawing on real-world examples from companies such as Zappos, 3M, and Amazon. Plus, get a 10-day action plan that will help your company or team find fresh ways to bring value to customers. DOWNLOAD http://rapidgator.net/file/a955d8ce9aa75707c4aa959cbc8c6569/gCustomer.part1.rar.html http://rapidgator.net/file/79349f2ce5a5f0b7e3d44989bb3d80d6/gCustomer.part2.rar.html http://rapidgator.net/file/ceb505bf476b09a7db0af2511c538d29/gCustomer.part3.rar.html http://uploaded.net/file/pjm8d7hv/gCustomer.part1.rar http://uploaded.net/file/ea3ewyc6/gCustomer.part2.rar http://uploaded.net/file/2jx7347l/gCustomer.part3.rar http://www.hitfile.net/6hUd/gCustomer.part1.rar.html http://www.hitfile.net/6hXJ/gCustomer.part2.rar.html http://www.hitfile.net/6hWk/gCustomer.part3.rar.html http://www.uploadable.ch/file/gedMuQQ2ucHd/gCustomer.part1.rar http://www.uploadable.ch/file/zprv6Y5Ewekm/gCustomer.part2.rar http://www.uploadable.ch/file/8CphvwphYqVh/gCustomer.part3.rar

Creating Customer Value With Jill Griffin Size: 233MB | Duration: 0h 33m | Video: AVC (.mp4) 1280x720 30fps | Audio: AAC 48KHz 2ch Genre: eLearning | Level: Appropriate for all | Language: English Is your product or service worth the price? Even if you think so, an army of competitors is deluging your loyal customers with messages to the contrary. Customer loyalty expert Jill Griffin explains how customers form perceptions of your brand, why they switch brands, and how you can manage the relationship between your brand, your product/service, and your price-so they see why your offering is valuable and remain loyal. She offers seven proven methods to maximize value and differentiate your product/service, drawing on real-world examples from companies such as Zappos, 3M, and Amazon. Plus, get a 10-day action plan that will help your company or team find fresh ways to bring value to customers. Download From NitroFlare http://www.nitroflare.com/view/ECDC297DE8A1C6A/xidau123_LcCreata.part1.rar http://www.nitroflare.com/view/3F4FD3FE5CE7BF6/xidau123_LcCreata.part2.rar http://www.nitroflare.com/view/9A406B43D688C67/xidau123_LcCreata.part3.rar Download From Rapidgator http://rapidgator.net/file/66cd1fa62c170889f8a88bbf25a92cd7/xidau123_LcCreata.part1.rar.html http://rapidgator.net/file/773163a79da0a42ce1d20e2e8f4a836d/xidau123_LcCreata.part2.rar.html http://rapidgator.net/file/a23ca31d9079d5d18a3ad8b988cdd8d8/xidau123_LcCreata.part3.rar.html

Dan Kennedy - How to Find Your Ideal Customer English | AVC @ 930 Kbps | 702 x 480; 29.970 fps | AAC @ 160 Kbps; 2 Ch, 48 KHz | 1 hr, 30 mins | 1 Gb Genre: eLearning, Business, Marketing Now's The Time To Throw Back The "Minnows" In Your Business And Start Attracting The Whales: "Who Else Wants To 'Upgrade Their Clientele' And Find Their IDEAL Customers, Clients And Patients Who Are Worth 5x-50X More Than Your Average Customer-AND Are Easy To Deal With?" Finally, Dan Kennedy Reveals His Secret Formula For Attracting "High-Roller" Customers, Clients Or Patients. This Is How GKIC Attracts Customers That Have Spent $100,000+ With Us! Dear Renegade Marketer, If you're looking to "upgrade your clientele" and start attracting customers, clients or patients who are worth 5x to 50x your typical customer, then this message will cut to the chase and give you the answers you're looking for. For the first time EVER, I'm revealing the confidential "secret formula" I implemented for clients for finding their target customer and getting them to pay them multiple times their typical customer. This is the stuff GKIC uses to find "whales" that have spent up to $100,000 with us. And we're not just talking about the "typical" ways of identifying a target customer that everybody else and their dog uses-like age, sex, and income. That's only part of the equation. We're talking about finding "hyper-buyers".the top 1%.that could easily make up for the 99% of your normal customers in revenue. And we're also talking about attracting the type of customer, client or patient you want to deal with on a regular basis. Now the term "whale" comes from Vegas. It comes from the gaMbling industry. A whale is basically a high roller that bets big, plays big and sometimes wins big. They are the casino's ideal customers. Now here's a taste of what you'll discover in this astonishing system so you can discover yours: - 3 ways to attract your ideal customer. Best part: one on these strategies doesn't require you to spend $10,000 for a mailing list and $100,000 for a mailing campaign. I've extracted hundreds of thousands of dollars from lists as small as 77 prospects. You can implement this strategy as soon as tomorrow. - How a leadership trainer attracted 16 CEOS in his target market so he didn't have to travel all over the country. Nope, he didn't send them a 3-step letter campaign; he implemented this one simple "trick" to get in the door with these high-powered CEOs. This is "whale hunting" at its best! - How to target "whales" without them knowing it and have them slowly mature as customers.so you can eventually "warm them up" for your offers. This sure beats going to them directly with a pitch-like most people will do. - The 3 Wealth Magnets that'll allow you to attract more high-paying customers into your business. Miss out on just one of these magnets could damage your chances of making these prin[beeep]les work for you. - How to attract "whales" that are worth 5x to 50x times your average customer. Imagine waking up in the morning and working with your "slam-dunk" customers you LOVE working with-and don't have to pull teeth to get them to take action and implement. - How NOT to fall into the trap of working with "anybody you can get." This is what most businesses do; therefore, they FAIL to determine how to weight their resources and their time and energy into developing these buyers into long-term customers. - The secret to determine the "whale markers" for your business. If you're a financial advisor, it could be investable assets. And for an unusual, exotic, speculative investment marketer, it's a thoroughbred racehorse owner. By the time you finish this course, you'll be able to determine who your "whale markers" are for your industry. Skeptical? Here Are Three Powerful Reasons You Should Believe What I Say: Reason one: I am not directly involved in your business. I have 40 years' worth of case studies and testimonials from clients who credit me for their largest business breakthroughs. You see, clients pay me $19,000 for a single consultation day with me and I was paid more than $2.5 million dollars in fees and royalties for marketing and assistance in 2014. A bulk of my work involves identifying a client's ideal customer. Once we know whom we're targeting and where to find them, we can use uncommon marketing strategies to reach them. I mean think about it: why mess around with the "minnows" when you can attract the whales. Why not attract 100 customers who can pay $10,000 and make you a millionaire.vs. attracting 1 million customers who will pay you $1 dollar? It's easier to attract the 100 "whale" customers. But you have to know what you're doing. And if you use the right system for getting to them. Otherwise you'll be forever attracting "minnows" to your business that: - Are tire-kickers and "looky loos" who'll keep their wallet in their pockets - Are high maintenance and "pain-in-the-butt" customers, clients and patients - Will always question your treatment plans and prescriptions - Will haggle on prices and get you to make compromises Imagine waking up in the morning looking forward to going to work-knowing you're working with your ideal customers, clients and patients that "get" you and will pay you handsomely for your expertise. And think about how easy your daily routine will be when you're working with cool people.not "duds" that'll make your business life a living hell. That's what I do for clients on a daily basis. And the fact that I'm not directly involved in your business should be good news to you-as you're bound to get many paradigm shifts and "a-ha" moments you can apply to your business. Maybe you'll identify 5-6 "ideal customers" in your business you can market to simultaneously-this creating 5-6 income streams under your core business that could make you rich, relaxed and happy? I have never "connected the dots" like this before in my 40-year career, and even old timers who were at this seminar had dropped jaws when they listened to every case study, example, and RULE for identifying and targeting your ideal customer, client or patient. Reason two: I put my money where my mouth is with a 100% money-back no risk double guarantee. I've been doing this for 40 years and have never offered anything without a guarantee. You either get results and make back 10X-100X your investment or you don't pay. Pure and simple. More on the guarantee in a second. Reason three: My marketing systems are backed up by some of the biggest thought leaders in many industries and fields. And my private clients pay me upwards of $28,000 a year just for 20-minute phone sessions in 10-12 months, upwards from $2500 for consulting, upwards from $100,000 for project work, and over 85% repeatedly return or stay for ongoing relationships for 3,5,7,10+ years. A good chunk of this client work and consulting is centered on finding their ideal customer, client or patient. Because, without this important piece, we're just "guessing" and throwing money down the toilet. You'll get a huge representation of this million-dollar advice when you take action today and invest in: How To Find Your Ideal Customer How To Find Your Ideal Customers is based on a "no-holds barred" presentation straight from one of our recent $2,497 per head GKIC SuperConferencesSM. Like I said earlier.this isn't just about finding out the age and income of your target customers. This is about discovering "hyper-buyers" and the deep emotional and psychological triggers that motivate them to buy vs. the average customer, client and patient. You'll get 2 CDs, 1 DVD, a transcript, and all the presentation materials you can easily go through, check off, make notes, and record "a-ha" moments for your business. The Tactics You'll Discover Were CRITICAL For Getting These Current Results For My Clients: - One client invested $18,000 in a campaign and harvested $420,000 back in 64 days. - Another client has one magazine ad for his info-business he's been running every month-never once changing it-and every month has been making between $20,000 and $30,000 on autopilot for nearly 10 years. - Another client has 3 postcards that mail to certain lists, in rotation, 20,000 to 40,000 every month. This ties up $15,000 in capital, but his income exceeds $40,000 per month. You see, none of these results would have been possible if I didn't have a system for finding my client's ideal customers and appealing to their "buying triggers" in my copy. So, if you're sending out mailing campaigns, emails, driving traffic to landing pages, etc. and aren't getting the results you want, then, chances are, your probably using the wrong bait to attract your ideal customer, client or patient.or you've never actually thought about who you want to attract to your business. How To Find Your Ideal Customers will solve this for you. I will show you example after example of how I engineered copy to attract the ideal customer, client or patient in that particular marketing piece.and where to find them. And, nope, I didn't simply put "Attention Dentist" in the prehead of my sales piece. This System is more sophisticated than that. In fact: Here Are The 3 Outcomes You'll Get When You Add How To Find Your Ideal Customers To Your Marketing Arsenal: 1) You'll get CLARITY on who you want to attract with your marketing. If you're like the typical business owner, you'll want to do business with any warm body that comes to your website or walks into your store or office. This course will allow you to crystalize who you want as your ideal customers, clients or patients so you can "clone" them with your marketing according to your monetary and lifestyle needs. 2) You'll discover alternative ways for FINDING your "whale" customers, clients and patients you won't discover in most marketing books. Some of these tactics may seem "sneaky" according to the mediocre majority. That's good news for you because nobody in your market or niche is using these secrets.thus giving you an unfair "first-mover" advantage. 3) You'll discover the LANGUAGE you can use to attract these ideal customers, clients and patients you can insert into your marketing. I share many examples of how I carefully engineered my copy to "jump out" and pull in my target prospect-and repel whom I didn't want-once I determined who I wanted as a customer and where to find them. 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Udemy - Target Audience Training: Identify Your Ideal Customer English | MP4 | 1188x720 | 91 kbps | 44 KHz | 1 hours | 214 Mb Genre: eLearning You don't need to waste money anymore by promoting to the wrong audience! Do you want to know what 99% of companies, entrepreneurs and marketers are missing out on? It's the correct answer to the following question: who is my target audience? The secret of finding the correct answer is to work with data. Stop guessing and be data-driven by using statistically significant information! We have recorded nine step-by-step videos that will walk you through the entire process of identifying who your ideal customer is. You will discover a simple strategy that will allow you to identify your ideal customer in less than 30 minutes using 100% free tools! DOWNLOAD http://rapidgator.net/file/f723a7405927ea948fccba59ab5ae110/cTarget.part1.rar.html http://rapidgator.net/file/dc7b74d723e1fb2edad01b494897bbbb/cTarget.part2.rar.html http://rapidgator.net/file/9d4c298979864aa6180c3c6de3aa1a66/cTarget.part3.rar.html http://uploaded.net/file/192ysyzn/cTarget.part1.rar http://uploaded.net/file/n1tn8cj1/cTarget.part2.rar http://uploaded.net/file/i7zm3x69/cTarget.part3.rar http://www.hitfile.net/1ctD/cTarget.part1.rar.html http://www.hitfile.net/1eWI/cTarget.part2.rar.html http://www.hitfile.net/1dpv/cTarget.part3.rar.html http://www.uploadable.ch/file/9xnnc7dVwNBA/cTarget.part1.rar http://www.uploadable.ch/file/VcBd6jxv9jdT/cTarget.part2.rar http://www.uploadable.ch/file/veTvmv233H6w/cTarget.part3.rar

Udemy - Marketing Tool: Personas - learn customer expectations English | 1 hours | AVC (.MP4) 1280x720 30fps | AAC 44.1KHz 2ch | 88 Mb Genre: eLearning Persona can uncover deep customer insights, empowering you to make relevant products or contents for your target market! * Lectures 16 Are you a product designer, product manager, UX manager wondering what product features make sense? DOWNLOAD http://rapidgator.net/file/ccca2a8aa47c1eb900aba9d52b2a308a/dMarketing.rar.html http://uploaded.net/file/1hlxh1m3/dMarketing.rar http://www.hitfile.net/1GOD/dMarketing.rar.html http://www.uploadable.ch/file/DQa2R4UuhHSU/dMarketing.rar

Lynda - Using Customer Surveys to Improve Service English | 0h 52m | AVC (.mp4) 1280x720 30fps | AAC 48KHz 2ch | 319 Mb Genre: eLearning Customer surveys are rich sources of information and essential guides to areas where customer service teams can improve their focus. In this course, Jeff Toister provides step-by-step instructions for designing and implementing effective surveys and analyzing the results. He'll give you tips on increasing response rates, writing effective questions, and turning the data into actions that can improve service quality. DOWNLOAD http://rapidgator.net/file/d5b9e20c5494ebee314e2fc62e66b102/2Customer.part1.rar.html http://rapidgator.net/file/678a91d2e34d245811b52d5d8c148d16/2Customer.part2.rar.html http://rapidgator.net/file/fc1c3b550250908c5fd56363c09d5e15/2Customer.part3.rar.html http://rapidgator.net/file/e4497b617272a6a1bfb8157fcd71b3e2/2Customer.part4.rar.html http://uploaded.net/file/powmsv46/2Customer.part1.rar http://uploaded.net/file/jllv8g35/2Customer.part2.rar http://uploaded.net/file/5d9dajaz/2Customer.part3.rar http://uploaded.net/file/gh3tshxk/2Customer.part4.rar http://www.hitfile.net/3e2J/2Customer.part1.rar.html http://www.hitfile.net/3dum/2Customer.part2.rar.html http://www.hitfile.net/3eHO/2Customer.part3.rar.html http://www.hitfile.net/3e47/2Customer.part4.rar.html http://www.uploadable.ch/file/gkWseXgJKQAu/2Customer.part1.rar http://www.uploadable.ch/file/aEdhDes3pXxf/2Customer.part2.rar http://www.uploadable.ch/file/xUvYSz6VNU7g/2Customer.part3.rar http://www.uploadable.ch/file/rhRS9VA5MqcA/2Customer.part4.rar

Udemy - What Clients Want: A Guide to B2B Customer Satisfaction English | 2h | AVC (.MP4) 1280x720 30fps | AAC 44.1KHz 2ch | 2.3 Gb Genre: eLearning How to win new clients, get more work from your existing projects and save accounts that are about to leave What are the requirements? No previous experience is required. Whether you're a new agency employee or you've been running one for years I will show you something new. What am I going to get from this course? Over 38 lectures and 2 hours of content! Understand exactly why clients behave the way they do Better meet client needs, expectations and values Navigate complex approval chains to get any project out of liMbo React to any client situation in way that achieves your goals Sell new projects, retain existing clients and even win back work that was lost What is the target audience? This course is perfect for agency employees/owners, freelancers and consultants Anyone who wants to build better client relationships Anyone who wants to spend less time on admin and more time on the work they love Anyone who has ever lost a client and wondered if they could have saved them Anyone who wants a fresh perspective on what it's like to be a client DOWNLOAD http://rapidgator.net/file/688705d7aea0bf06fd0dab45b0df3fbb/4Clients.part1.rar.html http://rapidgator.net/file/1a6e7309cfcbed83aa17a034a00a00ba/4Clients.part2.rar.html http://rapidgator.net/file/0fa7af2fb6b6a66d4c7bfc390b56904f/4Clients.part3.rar.html http://rapidgator.net/file/aba046d5fd35bd3c5bb4ce0c272202df/4Clients.part4.rar.html http://rapidgator.net/file/7116f634574126f572c2b61ad8f91c96/4Clients.part5.rar.html http://rapidgator.net/file/a7fe2a472383109c15eff7409de3646f/4Clients.part6.rar.html http://uploaded.net/file/y062m6dp/4Clients.part1.rar http://uploaded.net/file/mi9cahue/4Clients.part2.rar http://uploaded.net/file/oz0tq2zi/4Clients.part3.rar http://uploaded.net/file/krv7wsbl/4Clients.part4.rar http://uploaded.net/file/7rxq06to/4Clients.part5.rar http://uploaded.net/file/omrlpt2z/4Clients.part6.rar http://www.uploadable.ch/file/CB2eZWwqZaeE/4Clients.part1.rar http://www.uploadable.ch/file/hr7xumstMWfP/4Clients.part2.rar http://www.uploadable.ch/file/kyB2sYt7gVx7/4Clients.part3.rar http://www.uploadable.ch/file/bcNq9PJrtjcz/4Clients.part4.rar http://www.uploadable.ch/file/cRPt4GKZYtWj/4Clients.part5.rar http://www.uploadable.ch/file/XM8BNUndPfey/4Clients.part6.rar http://www.hitfile.net/5FPC/4Clients.part1.rar.html http://www.hitfile.net/5FLO/4Clients.part2.rar.html http://www.hitfile.net/5FLB/4Clients.part3.rar.html http://www.hitfile.net/5FN3/4Clients.part4.rar.html http://www.hitfile.net/5FO3/4Clients.part5.rar.html http://www.hitfile.net/5FNB/4Clients.part6.rar.html

Grow Your Profits Through Customer Service Excellence English | .MP4, AVC, 1000 kbps, 1280x720 | AAC, 64 kbps, 2 Ch | 15 Lectures | 1 hour | 508 Mb Genre: eLearning Learn how to create a customer experience that earns you customer loyalty and creates word of mouth advertising. Most businesses concentrate all their marking effort on attracting new customers, but smart businesses focus on providing a customer experience so fantastic that they're able not only to retain their existing customers but they also attract new ones through word of mouth. In this course you'll learn how to develop a customer-centric strategy and put in place the people, processes and systems to create the wow factor and transform your customer experience, following in the footsteps of the world's favourite brands. With over an hour's worth of carefully structured videos using real world examples, plus interactive quizzes I'll give you the tools to understand what makes customers tick, to shape your business around the customer experience and create a cycle of activity which leads to constant improvement, gets your employees on board and has your customers doing your advertising for free. This course offers owners and managers of small to medium sized enterprises the opportunity to grow their profits organically, without spending a fortune on marketing. DOWNLOAD http://rapidgator.net/file/cff93f74e737aa68bf4aa7950e02ce2c/5Grow.part1.rar.html http://rapidgator.net/file/0547c08ad70dbca58356e61b2d3bf19e/5Grow.part2.rar.html http://rapidgator.net/file/15fa441c4d9cf31b687e5dd9d60ef070/5Grow.part3.rar.html http://rapidgator.net/file/eb6e9676d1b87fdd1807829e3a418546/5Grow.part4.rar.html http://rapidgator.net/file/3f3816a097799ac2268d491002ea4841/5Grow.part5.rar.html http://uploaded.net/file/ic3m8y5d/5Grow.part1.rar http://uploaded.net/file/vftMb8p7/5Grow.part2.rar http://uploaded.net/file/xvdrwot3/5Grow.part3.rar http://uploaded.net/file/hk6xqotz/5Grow.part4.rar http://uploaded.net/file/w0uichvu/5Grow.part5.rar http://www.uploadable.ch/file/CUeZUPQgghzk/5Grow.part1.rar http://www.uploadable.ch/file/WfNEVkDxZPYj/5Grow.part2.rar http://www.uploadable.ch/file/qB6yfug5WGzj/5Grow.part3.rar http://www.uploadable.ch/file/4bTEVP3UkVKG/5Grow.part4.rar http://www.uploadable.ch/file/uQYjMKhS5map/5Grow.part5.rar http://www.hitfile.net/4z9F/5Grow.part1.rar.html http://www.hitfile.net/4z96/5Grow.part2.rar.html http://www.hitfile.net/4z3U/5Grow.part3.rar.html http://www.hitfile.net/4z5e/5Grow.part4.rar.html http://www.hitfile.net/4z99/5Grow.part5.rar.html

Using Customer Surveys to Improve Service With Jeff Toister Size: 319MB | Duration: 0h 52m | Video: AVC (.mp4) 1280x720 30fps | Audio: AAC 48KHz 2ch Genre: eLearning | Level: Appropriate for all | Language: English Customer surveys are rich sources of information and essential guides to areas where customer service teams can improve their focus. In this course, Jeff Toister provides step-by-step instructions for designing and implementing effective surveys and analyzing the results. He'll give you tips on increasing response rates, writing effective questions, and turning the data into actions that can improve service quality. Download From Keep2share http://k2s.cc/file/717c80889a482/UsingCustmrSurvsImprSrvc.part1.rar http://k2s.cc/file/2c3f291a35f39/UsingCustmrSurvsImprSrvc.part2.rar http://k2s.cc/file/0f1be8ab480e8/UsingCustmrSurvsImprSrvc.part3.rar http://k2s.cc/file/0f29ea4dcc71a/UsingCustmrSurvsImprSrvc.part4.rar Download From NitroFlare http://www.nitroflare.com/view/6CDE0BA98AA98A5/UsingCustmrSurvsImprSrvc.part1.rar http://www.nitroflare.com/view/B1EF456840052F3/UsingCustmrSurvsImprSrvc.part2.rar http://www.nitroflare.com/view/EDF6F233CE42602/UsingCustmrSurvsImprSrvc.part3.rar http://www.nitroflare.com/view/0C2450A3F5030A2/UsingCustmrSurvsImprSrvc.part4.rar Download From Rapidgator http://rapidgator.net/file/cde97bef8f6c376f80fdd1b48d8851fe/UsingCustmrSurvsImprSrvc.part1.rar.html http://rapidgator.net/file/4cfdd8286f95205ffafc80be1cc2cf5b/UsingCustmrSurvsImprSrvc.part2.rar.html http://rapidgator.net/file/56a39a66a1142be4a3c7c89d8b4cf70a/UsingCustmrSurvsImprSrvc.part3.rar.html http://rapidgator.net/file/c9058ad9f654a4c087142d9757f64b7e/UsingCustmrSurvsImprSrvc.part4.rar.html

Udemy - Tactical Customer Interviewing for New Product/Brand Success English | MP4 | 1280x720 | 80 kbps | 48 KHz | 02:06:38 | 249 Mb Genre: eLearning Building a successful new product and brand is an incredible experience. Startups all over the world are tackling new opportunities, 100-year-old corporations are investing millions in the next big thing...yet time and time again, talented people build products that never succeed. At the core off all successful products and marketing is knowing who your customers are, what they need, and why they need it. And you won't get the answers to these make-or-break questions by having a bunch of meetings within your company - you get them from talking to your customers! In fact, two hours of customer interviews can literally save you 6 months of building the wrong thing. You learn who your customers are, what they need, and why they need it. You learn what to build, and what not to build. You're marry your vision with customer understanding to hit the sweetspot. People know this, but few actually do interviews... Where do I find people to talk to? What do I ask them? Can't I just send around a survey? How do I not bias or lead them? How do I turn these interviews into tactical takeaways? How do I get my boss or colleagues to buy in? We created this course specifically to answer those questions. I've worked with and trained hundreds of product teams from venture backed startups, to accelerators such as TechStars, to corporate innovation labs and product teams. Knowing how to effectively interview potential customers is key, and if you work with products or want to enable product success, I'd like to cordially invite you to take a straight and to-the-point dive into Tactical Customer Interviewing for New Product/Brand Success: A Step-by-Step Guide to Discovering Insights to Build Products and Brands People Love Through Customer Interviewing. What are the requirements? A will to create a product and brand that people love What am I going to get from this course? Over 38 lectures and 2 hours of content! Find and interview customers to unlock key product and brand insights Avoid the prevalent traps that lead to new products failing Make critical decisions about product features, user experience, positioning/branding and marketing strategies Know how to effectively position your product so it resonates with customers in a way that drives conversion Identify what features are nice-to-haves vs. must-haves Understand what it takes to run an effective interviews Marry vision with customer understanding to build products people love What is the target audience? Product Managers Startup Founders UX Designers & Researchers Marketers Accelerators/Incubators/Entrepreneurship Teachers DOWNLOAD http://rapidgator.net/file/222c397ae44e88ba6e22ceef29b15c1d/4Tactical.part1.rar.html http://rapidgator.net/file/a54887171f63e11382bd3e37d67a1268/4Tactical.part2.rar.html http://rapidgator.net/file/ce200d35cac831bc1969963b7b3c2386/4Tactical.part3.rar.html http://uploaded.net/file/5qa3uex3/4Tactical.part1.rar http://uploaded.net/file/tpn2wzj4/4Tactical.part2.rar http://uploaded.net/file/qh6o5uim/4Tactical.part3.rar http://www.uploadable.ch/file/KNM4t862vpF3/4Tactical.part1.rar http://www.uploadable.ch/file/fWA7E8JqHfcb/4Tactical.part2.rar http://www.uploadable.ch/file/my2mqHGYa2vV/4Tactical.part3.rar http://www.hitfile.net/27PI/4Tactical.part1.rar.html http://www.hitfile.net/27Uk/4Tactical.part2.rar.html http://www.hitfile.net/28MU/4Tactical.part3.rar.html

Udemy - Simple Customer Development - Get Your First 100 Customers English | 1.5h | AVC (.MP4) 1280x720 30fps | AAC 44.1KHz 2ch | 141 Mb Genre: eLearning Inside the mind of your customers. A Quickstart guide to growing your business from 0 Most people go through the process of starting their business or blog blind. They have no idea whether or not what they create will be popular with their potential customers. It's a shot in the dark. You don't want start your business like that, do you? I should hope not! In this course, I walk you through every step that you need to take in order to find your potential customers and begin communicating with them in order to create products and content that they will love. This will allow you to: Get your first core group of loyal customers and subscribers Launch your website the right way with customers and readers waiting to see what you create Break into any niche and be successful Increase conversion rates to your email list and sales to your products beyond "normal" rates Start your business, even if you don't have a product yet And more! If you have been struggling to take action in your business or you don't know where to start, you've found your answer. In this video training I am starting a business and going through the process that I am teaching. Watch right over my shoulder as I am actually talking to customers, getting feedback and building my business using this strategy. No more "methods" that are not in practice. I will be talking to customers, showing you real feedback, and tweaking my business based off of it to create something that my market will love. I will also show you how this strategy doubles as your tool to get your first 50-100 subscribers and use them as a launchpad for the rest of your business. Use this as your quick start guide to start your business with only 1.5 hours of video that cuts the fluff out and gets straight to the point of what you need to do. Don't go and sit through 20 hours of video and pay hundreds of dollars only to learn out of pracitce methods. Start talking to your customers now! DOWNLOAD http://rapidgator.net/file/c2ac399b768bd3bda509bbd6e906c8b6/Simple.part1.rar.html http://rapidgator.net/file/a585af7030ad75eedebc4eb34e60814c/Simple.part2.rar.html http://uploaded.net/file/gl6plcyc/Simple.part1.rar http://uploaded.net/file/5869rnxo/Simple.part2.rar http://www.uploadable.ch/file/WrAbvyTSekab/Simple.part1.rar http://www.uploadable.ch/file/9nBXdMFNHcrq/Simple.part2.rar http://www.hitfile.net/0E0g/Simple.part1.rar.html http://www.hitfile.net/0EAP/Simple.part2.rar.html

Managing a Customer Service Team With Jeff Toister 527MB | Duration: 1h 32m | Video: AVC (.mp4) 1280x720 30fps | Audio: AAC 48KHz 2ch Genre: eLearning | Level: Appropriate for all | Language: English In this course, author and customer service expert Jeff Toister shows you the secrets of managing great customer service teams. Discover how to define outstanding service through service standards and team goals; bring in data and metrics to evaluate your service quality; identify obstacles that can cause service failures; optimize your channels for faster, cheaper, and better service; and develop a convincing business case that calculates the true cost of bad service. Plus, Jeff shares ways to get your team obsessed with delivering outstanding customer service. Topics include: * Clearly defining outstanding service for employees * Evaluating service quality * Identifying obstacles to outstanding service * Aligning resources to optimize service delivery * Calculating the cost of poor service Download From Uploaded http://uploaded.net/file/2wyv0grs/ManagingCustomerServTeam.part1.rar http://uploaded.net/file/8l9g33m1/ManagingCustomerServTeam.part2.rar http://uploaded.net/file/l8jaggw8/ManagingCustomerServTeam.part3.rar Download From NitroFlare http://www.nitroflare.com/view/A1CE8B69504BE27/ManagingCustomerServTeam.part1.rar http://www.nitroflare.com/view/53A3BF381BF3AE6/ManagingCustomerServTeam.part2.rar http://www.nitroflare.com/view/B28FBE232B9BB2B/ManagingCustomerServTeam.part3.rar Download From Rapidgator http://rapidgator.net/file/4b3d368a8a72f228c797bc6365a7a2cf/ManagingCustomerServTeam.part1.rar.html http://rapidgator.net/file/cf1fcccfd233ecf111160f43cd623fa9/ManagingCustomerServTeam.part2.rar.html http://rapidgator.net/file/20e53ce461490b83b9c2f2e4b51493ae/ManagingCustomerServTeam.part3.rar.html