CBT Nuggets - Microsoft Dynamics CRM 2015 Online MB2-706 With Brian Alderman

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CBT Nuggets - Microsoft Dynamics CRM 2015 Online MB2-706 With Brian Alderman

2 Hours | .MP4 | aac, 44100 Hz, stereo | h264, yuv420p, 1280x720, 12 fps | 515 MB

Genre: E-learning | Intermediate | English

 

This Microsoft Dynamics CRM Online 2015 video training course covers the steps necessary to prepare, configure, manage,

and maintain Dynamics CRM Online 2015 within an Office 365 tenant. It also includes information on the Office 365 Admin Center,

configuring CRM for Outlook, CRM Online Updates, and the integration of Dynamics CRM Online with other online services such as SharePoint Online.

Microsoft Dynamics CRM is a customer relationship management software package that focuses mainly on sales, marketing,

and service (help desk) sectors out of the box. However, you can use Microsoft s proprietary (.NET based) framework to customize it.

Dynamics CRM is a server-client application, which like Microsoft SharePoint, is primarily an IIS-based web application that also supports extensive web services interfaces.

Clients access Dynamics CRM either by using a browser or by a thick client plug-in with Microsoft Outlook.

This course discusses how to prepare for the implementation of Dynamics CRM Online, by exploring the integration of CRM Online with Office 365,

the management of CRM Online instances, managing the CRM Online subscription, users, and licenses, the integration of CRM Online with other Office 365 services such SharePoint Online,

and how to work with CRM for Outlook.

This course also will provide you an understanding of the processes and tasks involved when migrating your CRM data between CRM Online and CRM on-premises,

as well as managing updates to your CRM Online environment.

Recommended skills:

Windows Server

Active Directory

IIS

Office 365 Admin Center

Microsoft Outlook

Microsoft Online Products

Recommended equipment:

Office 365 Dynamics CRM Online 2015 Trial or purchased subscription

Related certifications:

Exam MB2-706 Dynamics CRM Online 2015 Specialist

Related job functions:

Office 365 Online Services Administration

 

 

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