CX Operations Developing a Customer-Centric Operating Model

[Courses2024 0]

Free Download CX Operations Developing a Customer-Centric Operating Model
Released: 09/2024
Duration: 52m | .MP4 1280x720, 30 fps(r) | AAC, 48000 Hz, 2ch | 146 MB
Level: Beginner + Intermediate | Genre: eLearning | Language: English
Exceptional customer experiences are a key part of business success. In this course, Jeannie Walters, CCXP, helps leaders harness cross-departmental collaboration, advanced technology, and data-driven insights to create a cohesive, customer-centric approach that elevates the overall customer experience and drives business success. Jeannie shows how to leverage technologies like artificial intelligence, streamline processes, anti[beeep]te customer needs, and more ways to continuously improve your CX initiatives.

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