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Free Download The CX Value Chain - Linking Customer Experience to Business Outcomes Released 9/2024 MP4 | Video: h264, 1280x720 | Audio: AAC, 44.1 KHz, 2 Ch Skill Level: Beginner + Intermediate | Genre: eLearning | Language: English + srt | Duration: 46m | Size: 127 MB A strong customer experience (CX) strategy can provide a distinct competitive advantage in today's business landscape. In this course, Jeannie Walters shows how understanding and managing your customers' interactions with your brand to create positive experiences at every touchpoint can help your organization excel and outpace the competition. Learn how to create a compelling business case for CX, expand CX value, and implement and expand CX for long-term value. Join Jeannie in this course to see how you can leverage customer experience management into higher customer loyalty, increased sales, and stronger brand reputation. Homepage https://www.linkedin.com/learning/the-cx-value-chain-linking-customer-experience-to-business-outcomes TakeFile https://takefile.link/jqxicz5ou7kk/wuvyl.The.CX.Value.Chain.Linking.Customer.Experience.to.Business.Outcomes.rar.html Rapidgator https://rg.to/file/e3d7bf8f14cc8082e3797b600b87f243/wuvyl.The.CX.Value.Chain.Linking.Customer.Experience.to.Business.Outcomes.rar.html Fikper Free Download https://fikper.com/giuXbXRSuc/wuvyl.The.CX.Value.Chain.Linking.Customer.Experience.to.Business.Outcomes.rar.html No Password - Links are Interchangeable

Free Download The 8 Laws of Customer-Focused Leadership: New Rules for Building a Business Around Today's Customer (Audiobook) English | ASIN: B0CNDFB1P1 | 2024 | 6 hours and 20 minutes | MP3@64 kbps | 174 MB Author: Blake Morgan Narrator: Blake Morgan A leadership playbook for making customer experience a core aspect of your business. In a rapidly changing world filled with uncertainties, one thing remains crystal clear: customers are increasingly fickle and no longer care about loyalty to any particular company. In addition, many well-intentioned companies are falling short of customer expectations, despite every organization's potential for excellence. The truth is customer experience is not what it used to be. New technologies, values, generational expectations, economic instability, and the rapid pace of change all must be considered as you forge ahead. How do you put the customer first in the face of all these emerging trends? Using cutting-edge research and interviewing top leaders across industries, customer experience futurist Blake Morgan has pulled together eight new laws that the best companies follow in terms of building and maintaining a focus on the customer. Customer experience is a decision leaders must make every day, and this book shows you how. Learn the laws, see how the best companies apply them, and build them into your organization to become a transformational customer experience leader! Rapidgator https://rg.to/file/2ddee443088a9e1ba7383291f3e97d55/op8ce.rar.html Fikper Free Download https://fikper.com/35DgWYKVNE/op8ce.rar.html Links are Interchangeable - No Password - Single Extraction

Free Download Connected Strategy: Building Continuous Customer Relationships for Competitive Advantage by Nicolaj Siggelkow, Christian Terwiesch, David Marantz English | October 20, 2020 | ISBN: B08KTTLZL1 | 6 hours and 58 minutes | MP3 128 Kbps | 382 Mb What if there were a way to turn occasional, sporadic transactions with customers into long-term, continuous relationships - while simultaneously driving dramatic improvements in operational efficiency? What if you could break your existing trade-offs between superior customer experience and low cost? This is the promise of a connected strategy. New forms of connectivity - involving frequent, low-friction, customized interactions - mean that companies can now anti[beeep]te customer needs as they arise or even before. Simultaneously, enabled by these technologies, companies can create new business models that deliver more value to customers. Connected strategies are win-win: Customers get a dramatically improved experience, while companies boost operational efficiency. In this book, Nicolaj Siggelkow and Christian Terwiesch reveal the emergence of connected strategies as a new source of competitive advantage. With in-depth examples from companies operating in various industries, Connected Strategy identifies the four pathways - respond-to-desire, curated offering, coach behavior, and automatic execution - for turning episodic interactions into continuous relationships. The authors show how each pathway creates a competitive advantage, then guide you through the critical decisions for creating and implementing your own connected strategies. Rapidgator https://rg.to/file/f572b6f1bdc397c74c29917a5bc02ba1/m08ox.rar.html Fikper Free Download https://fikper.com/VsYvMuYwJx/m08ox.rar.html Links are Interchangeable - No Password - Single Extraction

Free Download Digital Customer Success: Why the Next Frontier of CS is Digital and How You Can Leverage it to Drive Durable Growth (Audiobook) English | ASIN: B0D7QZ3KVR | 2024 | 6 hours and 58 minutes | M4B@128 kbps | 384 MB Author: Nick Mehta, Kellie Capote Narrator: Teri Schnaubelt Automate your customer success efforts to reduce churn and increase profits. In Digital Customer Success: The Next Frontier, a team of trailblazing customer success professionals and digital entrepreneurs delivers an insightful discussion of the next stage in customer success management. In the book, you'll discover how to design and deploy touchless and automated digital interventions that help your software users learn and grow as they use your product and unlock the value trapped within it-without ever needing to reach out to a live customer success manager. The authors provide a detailed "How-To" guide to Digital customer success that explains how you can meet the needs of your customers, investors, and team members. You'll explore the basics of the authors' original Digital Customer Success Maturity Model and the core tenets of how to get started. After that, you'll find: explanations of the ideal organizational structures to enable digital customer success management; case studies and examples from real companies blazing new trails in customer success; and critical success measurements and metrics you can use to determine if your company is on the right track or if it needs to reorient. Rapidgator https://rg.to/file/bda78d5ca3ecd0d9fae7e92f8f264938/ruq6c.rar.html Fikper Free Download https://fikper.com/qUxp1JSNUi/ruq6c.rar.html Links are Interchangeable - No Password - Single Extraction

Free Download Customer Centricity: Focus on the Right Customers for Strategic Advantage, 2024 Edition (Audiobook) English | ASIN: B0D7QYQB4N | 2024 | 3 hours and 4 minutes | M4B@192 kbps | 254 MB Author: Peter Fader Narrator: Patrick Lawlor Despite what the old adage says, the customer is not always right. Even companies that can seemingly do no wrong-like the coffeehouse giant Starbucks-have only recently started to figure this out. Starbucks is one of many companies that has successfully executed a pivot that puts the company in a customer-centric mindset, an approach that Wharton professor Peter Fader describes in Customer Centricity. Fader advocates that in the world of customer centricity, there are good customers . . . and then there is pretty much everybody else. In a new preface and afterword to Customer Centricity, Fader reflects on how the landscape has changed over nearly a decade since he first proposed that businesses radically rethink how they relate to customers. Using examples from Starbucks, Nordstrom, and more, Fader provides insights to help you understand why customer centricity is the new model for success in today's data-driven environment; how the ideas of brand equity and customer asset value help us understand what kinds of companies naturally lend themselves to the customer-centric model and which ones don't; why the traditional models for determining the value of individual customers are flawed; how executives can use customer lifetime value (CLV) and other customer-centric data to make smarter decisions about their companies; and more. Rapidgator https://rg.to/file/82299d491cfa6c17412a8f2dbbec4542/kfn61.rar.html Fikper Free Download https://fikper.com/7jsOcSlpPN/kfn61.rar.html Links are Interchangeable - No Password - Single Extraction

Free Download Strategies For Customer Loyalty - A Customer-Centric Approach Last updated 9/2024 MP4 | Video: h264, 1920x1080 | Audio: AAC, 44.1 KHz Language: English | Size: 537.45 MB | Duration: 2h 37m Transform Your Business with Proven Techniques to Enhance Customer Loyalty and Drive Long-Term Success What you'll learn Understand the foundational theories of customer loyalty and consumer behavior. Analyze successful customer-centric strategies across various industries. Align organizational goals with customer needs for mutual benefit. Master customer segmentation and personalization techniques. Leverage data analytics to inform and enhance customer strategies. Explore the psychological drivers of customer loyalty and emotional connections. Build strategies that create enduring relationships with customers. Develop strategic acumen to foster customer-centric organizations. Requirements No Prerequisites. Description This course offers a comprehensive exploration into the theories and strategies that underpin effective customer-centric approaches, providing students with the knowledge needed to transform their businesses into loyalty-driven enterprises. By delving deep into the principles of customer loyalty and the psychological underpinnings that drive consumer behavior, this course equips parti[beeep]nts with the tools to foster enduring relationships with their clientele.Parti[beeep]nts will engage with a rich tapestry of theoretical frameworks and case studies that illustrate successful customer-centric strategies in a variety of industries. Through a meticulous examination of these examples, students will gain insights into how leading companies cultivate loyalty and achieve long-term success. Whether you are a seasoned professional seeking to refine your approach or an emerging leader eager to make your mark, this course offers invaluable perspectives that can propel your career forward.One of the core strengths of this course lies in its focus on the intersection of customer experience and business strategy. Students will explore how aligning organizational goals with customer needs can create a harmonious and mutually beneficial relationship. This alignment is critical in today's market, where consumers have more choices than ever before and can easily shift their loyalty. Understanding how to keep customers engaged and satisfied is not only a competitive advantage but also a cornerstone of a resilient business model.Furthermore, the course delves into the nuances of customer segmentation and personalization. By understanding the diverse needs and preferences of different customer segments, businesses can tailor their strategies to meet specific demands, thereby enhancing satisfaction and loyalty. Students will learn about the theoretical models that support effective segmentation and the importance of personalized customer interactions in building a loyal customer base.The course also addresses the role of technology and data analytics in shaping customer-centric strategies. In an era where data drives decision-making, understanding how to leverage customer data to inform strategy is paramount. Students will explore how data analytics can reveal patterns and insights that inform strategic decisions, helping businesses to anti[beeep]te customer needs and respond proactively.Moreover, the emotional connection between brand and customer is a recurring theme throughout the course. Students will examine the psychological drivers of loyalty and the importance of creating an emotional bond with customers. This emotional connection often translates into a deeper, more lasting loyalty that withstands competitive pressures. By understanding these psychological aspects, students will be better equipped to design strategies that resonate on a personal level with their customers.Ultimately, this course is designed to provide a thorough understanding of the theoretical foundations of customer loyalty and the strategic approaches that can drive long-term success. Students will leave with a profound appreciation for the complexities of customer relationships and the strategic acumen to build customer-centric organizations. Enrolling in this course is an investment in your professional development, equipping you with the knowledge to enhance customer loyalty and drive sustainable business success. Join us and embark on a journey to transform your business with proven techniques that foster lasting customer loyalty. Overview Section 1: Course Resources and Downloads Lecture 1 Course Resources and Downloads Section 2: Understanding the Principles of Customer Loyalty Lecture 2 Section Introduction Lecture 3 Introduction to Customer Loyalty Basics Lecture 4 Case Study: Building Customer Loyalty for Business Growth Lecture 5 Key Drivers of Customer Loyalty Lecture 6 Case Study: Revitalizing Customer Loyalty Lecture 7 Building Long Term Customer Relationships Lecture 8 Case Study: Cultivating Sustainable Growth Lecture 9 Section Summary Section 3: Exploring Consumer Behavior and Psychological Drivers Lecture 10 Section Introduction Lecture 11 Introduction to Consumer Behavior Lecture 12 Case Study: Driving Consumer Purchase Decisions and Loyalty Lecture 13 Understanding Psychological Drivers Lecture 14 Case Study: Driving Customer Loyalty through Psychological Insights Lecture 15 Applying Consumer Psychology to Marketing Strategies Lecture 16 Case Study: Harnessing Consumer Psychology for Effective Marketing Strategies Lecture 17 Section Summary Section 4: Theoretical Models of Customer Segmentation and Personalization Lecture 18 Section Introduction Lecture 19 Introduction to Customer Segmentation Theory Lecture 20 Case Study: Revitalizing Growth at Eva Industries Lecture 21 Exploring Personalization Techniques in Marketing Lecture 22 Case Study: Driving Customer Loyalty through Personalized Marketing Lecture 23 Integrating Customer Segmentation and Personalization Strategies Lecture 24 Case Study: Driving Customer Loyalty and Growth Lecture 25 Section Summary Section 5: Course Summary Lecture 26 Conclusion Seasoned business professionals seeking to refine their customer loyalty strategies,Emerging business leaders eager to enhance their career with customer-centric insights,Marketing managers aiming to understand and implement customer loyalty frameworks,Business strategists looking to align organizational goals with customer needs,Data analysts focused on leveraging customer data to inform strategic decisions,Customer experience managers striving to create personalized interactions,Entrepreneurs wanting to build loyalty-driven enterprises,Business consultants advising clients on customer loyalty and engagement strategies Homepage https://www.udemy.com/course/strategies-for-customer-loyalty-a-customer-centric-approach/ Rapidgator https://rg.to/file/56e37d8e18acf4c65ea948d6aa4175bd/qjivg.Strategies.For.Customer.Loyalty.A.CustomerCentric.Approach.rar.html Fikper Free Download https://fikper.com/cuHfoim42O/qjivg.Strategies.For.Customer.Loyalty.A.CustomerCentric.Approach.rar.html No Password - Links are Interchangeable

Free Download Personalizing Your Customer's Buying Experience Released 9/2024 MP4 | Video: h264, 1280x720 | Audio: AAC, 44.1 KHz, 2 Ch Skill Level: Beginner + Intermediate | Genre: eLearning | Language: English + srt | Duration: 58m | Size: 182 MB Discover the power of personalized customer experiences, and learn how to leverage this bespoke approach for sales success in today's competitive marketplace. In this course, sales expert Meridith Powell explores how this approach can help you get your foot in the door with decision-makers, engage in more meaningful conversations with customers, reduce friction in the sales process, and potentially even remove price as a primary decision factor. Meridith shares a seven-step framework that enables you to consistently create personalized buying experiences for your customers. Learn how to apply this framework to gain solid market positioning and a competitive advantage. Plus, learn how to train your entire team to effectively utilize this framework. By the end of this course, you'll be equipped with the knowledge and skills you need to elevate your sales approach through personalization, ultimately driving better customer relationships and increased sales success. Homepage https://www.linkedin.com/learning/personalizing-your-customer-s-buying-experience TakeFile https://takefile.link/7etg7pbvfkex/tlidg.Personalizing.Your.Customers.Buying.Experience.rar.html Rapidgator https://rg.to/file/325b2443755e264b547706a404b444aa/tlidg.Personalizing.Your.Customers.Buying.Experience.rar.html Fikper Free Download https://fikper.com/wXr1nvfeQw/tlidg.Personalizing.Your.Customers.Buying.Experience.rar.html No Password - Links are Interchangeable

Free Download Customer Service Excellence in IT - Theoretical Foundations Last updated 8/2024 MP4 | Video: h264, 1280x720 | Audio: AAC, 44.1 KHz, 2 Ch Language: English | Duration: 1h 35m | Size: 515 MB Master the essential skills concepts for delivering outstanding customer service in IT services theory best practices!! What you'll learn Customer Service Excellence in IT Theoretical Foundations Concepts for delivering outstanding customer service IT services theory best practices Requirements This course is designed for individuals with a basic understanding of IT services and general customer service principles. No advanced technical knowledge is required, but familiarity with common IT issues and service management frameworks, such as ITIL, can be beneficial. The course is theoretical and focuses on the foundational skills and concepts needed to provide excellent customer service in an IT context. Description Customer Service Excellence in IT Services refers to the practice of delivering high-quality support and service to clients and customers in the IT sector. This involves not only resolving technical issues but also ensuring that customers have a positive experience with the service provided. It encompasses a wide range of skills, including effective communication, problem-solving, and a deep understanding of customer needs. In IT services, where technology and customer satisfaction intersect, excellent customer service is crucial for maintaining client relationships and ensuring the success of the service provider.Customer Service Excellence in IT Services is important because it directly impacts customer satisfaction, loyalty, and the overall reputation of an organization. In the IT industry, where technical issues can be complex and frustrating for customers, providing exceptional service can differentiate a company from its competitors. High-quality customer service helps to build trust, fosters long-term client relationships, and can lead to repeat business and referrals. Additionally, in an industry that often deals with sensitive data and critical infrastructure, excellent customer service ensures that clients feel supported and confident in the solutions provided.Advantages of Customer Service Excellence in IT Services1. Improved Customer Satisfaction: Satisfied customers are more likely to continue using services, recommend the company to others, and be more forgiving of occasional issues.2. Increased Customer Loyalty: Exceptional service fosters strong, long-term relationships, leading to customer retention and recurring business.3. Enhanced Reputation: Companies known for excellent customer service are likely to attract more clients and build a strong brand reputation in the market.4. Competitive Advantage: Providing superior customer service can set a company apart from competitors in a crowded marketplace.5. Higher Employee Morale: Employees who are equipped with the skills to provide excellent service often feel more confident and satisfied in their roles, leading to better overall performance.This course is focused on the theoretical and foundational aspects of customer service excellence in IT services. It does not include hands-on labs, configuration, or setup instructions. The course aims to provide a comprehensive understanding of customer service principles and best practices within the context of IT services. Who this course is for This course is ideal for IT professionals, customer support representatives, service desk staff, and anyone involved in providing IT services to clients. It is also valuable for managers and team leaders who oversee customer service teams in the IT sector. Learning about customer service excellence is crucial for these individuals as it equips them with the skills needed to enhance customer satisfaction, manage challenging situations effectively, and contribute to the overall success of their organization. Understanding how to deliver excellent service in the IT industry is essential for anyone looking to improve client interactions and support business growth. Homepage https://www.udemy.com/course/customer-service-excellence-in-it-theoretical-foundations/ Rapidgator https://rg.to/file/fd7b14264184b609a100242fb96a42ba/kpydm.Customer.Service.Excellence.in.IT.Theoretical.Foundations.rar.html Fikper Free Download https://fikper.com/BJbJ8SQw0v/kpydm.Customer.Service.Excellence.in.IT.Theoretical.Foundations.rar.html No Password - Links are Interchangeable

Free Download Unlock ServiceNow Customer Service Management (CIS-CSM) Tips Published 9/2024 Duration: 1h50m | Video: .MP4, 1920x1080 30 fps | Audio: AAC, 44.1 kHz, 2ch | Size: 1.12 GB Genre: eLearning | Language: English Master CSM: Certified Implementation Specialist Essentials for Success, Performance and Customer Service Excellence. What you'll learn Understand key concepts, the importance of CSM, and how it impacts modern businesses. Gain insights into the architecture, core features, and components of the ServiceNow platform. Learn the roles involved in CSM, including implementation specialists, and the best practices for assigning responsibilities. Master the lifecycle of a case, account, and contact management, and how to assign and route cases efficiently. Learn to configure and manage SLAs to ensure service delivery meets business expectations. Explore the CSM portal, knowledge management, and integration with other applications for enhanced customer service. Discover how to automate workflows, use business rules, and apply predictive intelligence to improve service. Understand security considerations and how CSM helps meet compliance and regulatory requirements. Learn to create custom reports, dashboards, and monitor key performance metrics to improve customer service. Gain best practices for implementing CSM, customer onboarding, and post-implementation continuous improvement. and much more Requirements Willingness or Interest to learn about ServiceNow CSM and Preparation for the CIS-CSM Exam. Description IMPORTANT NOTICE BEFORE YOU ENROLL This course is not a replacement for the official materials you need for the certification exams. It is not endorsed by the certification vendor. You will not receive official study materials or an exam voucher as part of this course. This comprehensive course on ServiceNow Customer Service Management (CSM) is designed to equip parti[beeep]nts with the knowledge and skills needed to master one of the most powerful customer service tools in the industry. Throughout the course, learners will dive deep into the fundamentals of CSM, exploring how it enhances the customer experience and transforms customer service operations for modern businesses. The course begins with an introduction to the essential concepts of ServiceNow CSM , focusing on its importance in today's business environment and the platform architecture that supports it. Parti[beeep]nts will gain a clear understanding of the roles and responsibilities of a ServiceNow CSM Implementation Specialist , as well as the career opportunities in this growing field. Moving beyond the basics, the course delves into the core components and architecture of CSM , including an in-depth look at the data model, key tables, and relationships that power customer service processes. Learners will explore the key roles in CSM and the best practices for role assignment, ensuring they understand how to effectively manage customer service teams. A significant focus of the course is placed on case management and account management, covering the entire lifecycle of a case from creation to resolution. The course also covers the processes of managing accounts, contacts, and the relationships between them, as well as how to assign and route cases using assignment rules and routing processes. Learners will also explore the configuration of Service Level Agreements (SLAs) within CSM and how to manage service performance. The course also offers advanced insights into CSM capabilities , including the use of the CSM portal to enhance customer experience, and the importance of knowledge management. Additionally, parti[beeep]nts will learn how to integrate CSM with other ServiceNow applications and third-party systems, and how to leverage performance analytics to continuously improve customer service outcomes. To further enhance efficiency, the course provides practical guidance on automating CSM workflows, implementing business rules, and using predictive intelligence to improve service delivery. Parti[beeep]nts will also gain a deep understanding of the security and compliance requirements in CSM , learning the best practices for ensuring data protection and regulatory adherence. Reporting and performance monitoring are also key elements of the course, with detailed instruction on how to generate and customize reports, track key metrics, and create dashboards for monitoring CSM performance in real-time. Finally, learners will explore best practices for CSM implementation , covering strategies for successful onboarding and customer transitions. The course concludes with post-implementation considerations, including how to ensure continuous improvement through customer feedback and iterative enhancements to the CSM process . By the end of this course, parti[beeep]nts will have developed the skills needed to effectively implement, manage, and optimize ServiceNow CSM, making them valuable assets in any customer service organization. Thank you Who this course is for ServiceNow Professionals: Individuals who want to deepen their expertise in the ServiceNow platform, specifically in Customer Service Management (CSM). CSM Implementation Specialists: Professionals responsible for implementing and managing ServiceNow CSM within organizations. Customer Service Managers: Managers seeking to optimize their customer service processes using ServiceNow CSM solutions. IT and Business Consultants: Consultants looking to expand their service offerings by understanding how to integrate and optimize CSM in client organizations. Project Managers: Those leading CSM projects who want to ensure successful implementation and alignment with business goals. Aspiring ServiceNow CSM Experts: Individuals aiming to build a career in customer service management or ServiceNow with a focus on CSM. IT Professionals and System Administrators: Technical professionals managing customer service processes who want to learn how to automate and streamline operations through ServiceNow CSM. This course is suitable for beginners in CSM as well as professionals looking to enhance their skills and career opportunities in this growing field. 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Lynda - Design Thinking: Customer Experience Size: 259 MB | Duration: 0h 34m | Video: AVC (.mp4) 1280x720 30fps | Audio: AAC 48KHz 2ch Genre: eLearning | Level: Intermediate | Language: English Customer expectations are higher than ever before, and business success is becoming more and more dependent on a company's ability to meet or exceed those expectations with nearly every interaction. Customer expectations are higher than ever before, and business success is becoming more and more dependent on a company's ability to meet or exceed those expectations with nearly every interaction. Customer experience-or CX-is the summary of all the interactions a company has with a customer over time. While understanding how to consider and choreograph those interactions is undeniably complex, at its core, customer experience is about something quite simple: relationships. In this course, frog's director of strategy, Geoffrey Schwartz, introduces you to customer experience and why it's important in today's hypercompetitive world. Geoffrey breaks down the different components that make up a customer experience, like archetypes, activities, interactions, and experience prin[beeep]les. Throughout the course, he uses real-world examples to demonstrate how those components come together to form a company's relationship with their customers. At the end of the course, you'll have the foundational tools needed to take a holistic view of an organization's customer experience and identify opportunities that can deepen relationships and drive loyalty. * What is customer experience (CX)? * Why is customer experience important? * The business value of customer experience * The core components of customer experience * Building empathy for customers * Engaging customers on an emotional level * Tools for organizational alignment * Designing meaningful products and services * Identifying opportunities for innovation and customer loyalty * How to build strong customer relationships Download link: http://rapidgator.net/file/599d597b5848dd6d1651839720e20d4c/ipnln.Lynda..Design.Thinking.Customer.Experience.rar.html http://nitroflare.com/view/1EFB7BEFC2E1B7B/ipnln.Lynda..Design.Thinking.Customer.Experience.rar https://uploadgig.com/file/download/B9b32d76e755Ce0f/ipnln.Lynda..Design.Thinking.Customer.Experience.rar http://uploaded.net/file/b8ywty4y/ipnln.Lynda..Design.Thinking.Customer.Experience.rar Links are Interchangeable - No Password - Single Extraction

Design Thinking: Customer Experience Size: 259 MB | Duration: 0h 34m | Video: AVC (.mp4) 1280x720 30fps | Audio: AAC 48KHz 2ch Genre: eLearning | Level: Intermediate | Language: English Customer expectations are higher than ever before, and business success is becoming more and more dependent on a company's ability to meet or exceed those expectations with nearly every interaction. Customer experience-or CX-is the summary of all the interactions a company has with a customer over time. While understanding how to consider and choreograph those interactions is undeniably complex, at its core, customer experience is about something quite simple: relationships. In this course, frog's director of strategy, Geoffrey Schwartz, introduces you to customer experience and why it's important in today's hypercompetitive world. Geoffrey breaks down the different components that make up a customer experience, like archetypes, activities, interactions, and experience prin[beeep]les. Throughout the course, he uses real-world examples to demonstrate how those components come together to form a company's relationship with their customers. At the end of the course, you'll have the foundational tools needed to take a holistic view of an organization's customer experience and identify opportunities that can deepen relationships and drive loyalty. Topics include: * What is customer experience (CX)? * Why is customer experience important? * The business value of customer experience * The core components of customer experience * Building empathy for customers * Engaging customers on an emotional level * Tools for organizational alignment * Designing meaningful products and services * Identifying opportunities for innovation and customer loyalty * How to build strong customer relationships Download From NitroFlare http://nitroflare.com/view/240A5089F55E05F/xidau123_LyndaDesignThinkingCustomerExperience.rar Download From Rapidgator http://rapidgator.net/file/6d189f8e10379d3300cf2e3f9b6de52f/xidau123_LyndaDesignThinkingCustomerExperience.rar.html Download From UploadGig https://uploadgig.com/file/download/90111a51fEc4ffc0/xidau123_LyndaDesignThinkingCustomerExperience.rar

Lynda - Managing a Customer Contact Center Duration: 1h 32m | Video: AVC (.mp4) 1280x720 30fps | Audio: AAC 48KHz 2ch | 543 MB Genre: eLearning | Level: Intermediate | Language: English Customer contact centers face a number of new developments: more channels, higher levels of complexity, and greater strategic value. In this course, customer strategy and management expert Brad Cleveland shows you how to leverage these developments to set up your organization for maximum success. He outlines the components of a customer access strategy and the forces that make contact centers unique: random workload arrival, the visible or invisible queue, and the seven factors of customer tolerance. He also helps you plan your resources effectively so you can develop accurate forecasts. Last, he demonstrates how to maximize the quality and value of your contact center and use existing quality metrics to improve center performance. Download link: http://rapidgator.net/file/93b9d3d6c3580a1d9c62ee30b43eb9a2/3ta46.Managing.a.Customer.Contact.Center.part1.rar.html http://rapidgator.net/file/84ed49841a2e62f98b37da0cf57b308e/3ta46.Managing.a.Customer.Contact.Center.part2.rar.html http://nitroflare.com/view/F3E160B03235BE0/3ta46.Managing.a.Customer.Contact.Center.part1.rar http://nitroflare.com/view/7B3C39EDBA04AC2/3ta46.Managing.a.Customer.Contact.Center.part2.rar https://uploadgig.com/file/download/704d99278f6c1E44/3ta46.Managing.a.Customer.Contact.Center.part1.rar https://uploadgig.com/file/download/6aB21d7361f22730/3ta46.Managing.a.Customer.Contact.Center.part2.rar http://uploaded.net/file/58edcfkw/3ta46.Managing.a.Customer.Contact.Center.part1.rar http://uploaded.net/file/h38j9skt/3ta46.Managing.a.Customer.Contact.Center.part2.rar Links are Interchangeable - No Password - Single Extraction

Lynda - Customer Advocacy Size: 437 MB | Duration: 1h 9m | Video: AVC (.mp4) 1280x720 30fps | Audio: AAC 48KHz 2ch Genre: eLearning | Level: Intermediate | Language: English Learn why customer advocacy is important, how to develop employees who are customer advocates, and how to use the voice of the customer (VOC) to inform strategies across functions including IT, HR, R&D, production, and legal. Learn why customer advocacy is important, how to develop employees who are customer advocates, and how to use the voice of the customer (VOC) to inform strategies across functions including IT, HR, R&D, production, and legal. Customer strategist Brad Cleveland reveals a proven model for creating an effective customer advocacy initiative, which includes capturing customer insights, interpreting and analyzing intelligence, communicating findings, prioritizing action items, measuring results, and turning customers into promoters of your products and services. * Benefits of customer advocacy * Taking action to learn about your customers * Evaluating results * Turning customers into brand advocates * Keeping momentum * Developing a culture of customer advocacy Download link: http://rapidgator.net/file/11aad925ffcfa144aa9183034b2e6bae/5x6yq.Lynda..Customer.Advocacy.rar.html http://nitroflare.com/view/D08BC791876CC6F/5x6yq.Lynda..Customer.Advocacy.rar https://uploadgig.com/file/download/26E9578a9a2Ad23d/5x6yq.Lynda..Customer.Advocacy.rar http://uploaded.net/file/saxae91n/5x6yq.Lynda..Customer.Advocacy.rar Links are Interchangeable - No Password - Single Extraction

Customer Advocacy Size: 437 MB | Duration: 1h 9m | Video: AVC (.mp4) 1280x720 30fps | Audio: AAC 48KHz 2ch Genre: eLearning | Level: Intermediate | Language: English Learn why customer advocacy is important, how to develop employees who are customer advocates, and how to use the voice of the customer (VOC) to inform strategies across functions including IT, HR, R&D, production, and legal. * Benefits of customer advocacy * Taking action to learn about your customers * Evaluating results * Turning customers into brand advocates * Keeping momentum * Developing a culture of customer advocacy Download From NitroFlare http://nitroflare.com/view/8A552CA9728393E/xidau123_LcCustomerAdvocacy.part1.rar http://nitroflare.com/view/ABDDB7DF97FDECD/xidau123_LcCustomerAdvocacy.part2.rar http://nitroflare.com/view/51F6655ABD8B640/xidau123_LcCustomerAdvocacy.part3.rar Download From Rapidgator http://rapidgator.net/file/1b574044364fe25d2efedcbde9680aee/xidau123_LcCustomerAdvocacy.part1.rar.html http://rapidgator.net/file/597f196ac6a8771a3227e1ad95d98040/xidau123_LcCustomerAdvocacy.part2.rar.html http://rapidgator.net/file/529fd4cfb1aa3fa6b7d70cede3c02f6f/xidau123_LcCustomerAdvocacy.part3.rar.html Download From UploadGig https://uploadgig.com/file/download/3A3C2232a203df43/xidau123_LcCustomerAdvocacy.part1.rar https://uploadgig.com/file/download/1159e4DcD4f1a2dc/xidau123_LcCustomerAdvocacy.part2.rar https://uploadgig.com/file/download/e7Ec9b5855ba8BF3/xidau123_LcCustomerAdvocacy.part3.rar

Artist: Linwood Taylor Band Title: Make Room for the Paying Customer Year Of Release: 2000 Label: Redeye Distribution Genre: Blues, Modern Electric Blues Quality: Mp3 320 / APE (image, log, .cue) Total Time: 58:02 Total Size: 141/351 Mb (covers) Tracklist: 1. Black Cat Bone 2. Psychic 3. Can't Get a Woman 4. Boogie Man 5. Same Thing 6. Charm City Part 2 7. Mercy 8. Good Morning Little School 9. Don't Burn Down the Bridge 10. Don't Dis Me 11. Blues Man 12. G Thang If you are a fan of the DC blues scene, these local legends are a must have for your collection.These guys have toured Europe and have won awards in events such as The Chesapeake Blues Festival.Linwood Taylor has played with some of the greats such as Wilson Picket and David Chase,whose early influences were Led Zeppelin,Humble Pie,Cream and others pounds out some of the best beats ever heard and has an impressive history playing a variety of music from Southern Rock to Blues.A must have for any Blues Fan. By HCMegill (Mclean,Va USA) http://rapidgator.net/file/dfcb1a5d7f782ebc27e02999a998ae4c/ltbmrft.rar.html http://ssh.tf/n7pquyrLL/ltbmrft.rar http://uploaded.net/file/cc44nk08/ltbmrft.rar http://rapidgator.net/file/f2b96071bb9840e138ea0ab129fdf79f/ltbmr.rar.html http://ssh.tf/av99IZrLL/ltbmr.rar http://uploaded.net/file/fbpfhsg1/ltbmr.rar

Lynda - Microsoft Dynamics CRM: Customer Service Size: 348 MB | Duration: 2h 18m | Video: AVC (.mp4) 1280x720 15&30fps | Audio: AAC 48KHz 2ch Genre: eLearning | Level: Beginner | Language: English Streamline your customer service operations with Microsoft Dynamics. Streamline your customer service operations with Microsoft Dynamics. This course shows you how to setup and use the essential customer service features of this CRM. Learn how to configure workflows so your processes are customized to the needs of your organization. See how to create cases, escalate issues, manage contacts, and document resolutions. Join Microsoft expert Gini von Courter in this course for step-by-step instructions and tips along the way. * Working with records * Configuring case forms * Creating cases and merging cases * Adding activities to the timeline * Researching the knowledge base * Monitoring the dashboard * Managing queues * Documenting solutions as articles * Running and exporting reports Download link: http://rapidgator.net/file/c96dbc72aa46504b17d5eb79031ca9c3/v7a3o.Lynda..Microsoft.Dynamics.CRM.Customer.Service.rar.html]v7a3o.Lynda..Microsoft.Dynamics.CRM.Customer.Service.rar.html http://nitroflare.com/view/368AFD84E6FA112/v7a3o.Lynda..Microsoft.Dynamics.CRM.Customer.Service.rar]v7a3o.Lynda..Microsoft.Dynamics.CRM.Customer.Service.rar http://uploaded.net/file/1dq45ngc/v7a3o.Lynda..Microsoft.Dynamics.CRM.Customer.Service.rar]v7a3o.Lynda..Microsoft.Dynamics.CRM.Customer.Service.rar https://www.bigfile.to/file/rpn2cMNMvwxE/v7a3o.Lynda..Microsoft.Dynamics.CRM.Customer.Service.rar]v7a3o.Lynda..Microsoft.Dynamics.CRM.Customer.Service.rar Links are Interchangeable - No Password - Single Extraction

Lynda - Microsoft Dynamics CRM: Customer Service Size: 348 MB | Duration: 2h 18m | Video: AVC (.mp4) 1280x720 15&30fps | Audio: AAC 48KHz 2ch Genre: eLearning | Level: Beginner | Language: English Streamline your customer service operations with Microsoft Dynamics. Streamline your customer service operations with Microsoft Dynamics. This course shows you how to setup and use the essential customer service features of this CRM. Learn how to configure workflows so your processes are customized to the needs of your organization. See how to create cases, escalate issues, manage contacts, and document resolutions. Join Microsoft expert Gini von Courter in this course for step-by-step instructions and tips along the way. * Working with records * Configuring case forms * Creating cases and merging cases * Adding activities to the timeline * Researching the knowledge base * Monitoring the dashboard * Managing queues * Documenting solutions as articles * Running and exporting reports DOWNLOAD http://rapidgator.net/file/21220830e7e4eb9285857e4d0d3d6ded/waue1.Lynda..Microsoft.Dynamics.CRM.Customer.Service.rar.html https://bytewhale.com/4es5p08dqf82/waue1.Lynda..Microsoft.Dynamics.CRM.Customer.Service.rar http://uploaded.net/file/kee2ihgw/waue1.Lynda..Microsoft.Dynamics.CRM.Customer.Service.rar https://www.bigfile.to/file/WCYYpWGZ5AeJ/waue1.Lynda..Microsoft.Dynamics.CRM.Customer.Service.rar http://nitroflare.com/view/93AF72DA697F456/waue1.Lynda..Microsoft.Dynamics.CRM.Customer.Service.rar http://uploadgig.com/file/download/046DCC7Eec3f150d/waue1.Lynda..Microsoft.Dynamics.CRM.Customer.Service.rar

Lynda - Quick Fixes for Poor Customer Service! Size: 237MB | Duration: 0h 33m | Video: AVC (.mp4) 1280x720 30fps | Audio: AAC 48KHz 2ch Genre: eLearning | Level: Appropriate for all | Language: English Whether it's an individual employee or an entire team that is underperforming, there are often simple solutions that will instantly improve customer service. Unfortunately, many managers don't know where to look. In this short course, expert Jeff Toister provides step-by-step instructions for solving many common customer service problems, including chronic complaints, slow service, or low first contact resolution. The course reveals tools to quickly find and fix these problems before they get out of hand. http://www.nitroflare.com/view/BB78A2E1113E991/nsbz7.Lynda..Quick.Fixes.for.Poor.Customer.Service.part1.rar http://www.nitroflare.com/view/369365FFB37CF61/nsbz7.Lynda..Quick.Fixes.for.Poor.Customer.Service.part2.rar http://rapidgator.net/file/f981d548228bef86b3af88c56846b6e7/nsbz7.Lynda..Quick.Fixes.for.Poor.Customer.Service.part1.rar.html http://rapidgator.net/file/46809335c5345ebf89c41420a1c69ee8/nsbz7.Lynda..Quick.Fixes.for.Poor.Customer.Service.part2.rar.html https://www.uploadable.ch/file/wtTdzdKx4VxS/nsbz7.Lynda..Quick.Fixes.for.Poor.Customer.Service.part1.rar https://www.uploadable.ch/file/d9ZpUwNhxBXf/nsbz7.Lynda..Quick.Fixes.for.Poor.Customer.Service.part2.rar

Quick Fixes for Poor Customer Service With Jeff Toister Size: 237MB | Duration: 0h 33m | Video: AVC (.mp4) 1280x720 30fps | Audio: AAC 48KHz 2ch Genre: eLearning | Level: Appropriate for all | Language: English Whether it's an individual employee or an entire team that is underperforming, there are often simple solutions that will instantly improve customer service. Unfortunately, many managers don't know where to look. In this short course, expert Jeff Toister provides step-by-step instructions for solving many common customer service problems, including chronic complaints, slow service, or low first contact resolution. The course reveals tools to quickly find and fix these problems before they get out of hand. Download From NitroFlare http://www.nitroflare.com/view/90FE9906C4341AE/xidau123_LcQckFixesPoorCustomerSrvc.rar Download From Rapidgator http://rapidgator.net/file/0584266bef586dfc3c91c67a61d6ae11/xidau123_LcQckFixesPoorCustomerSrvc.rar.html

Marketing Research: Customer Segmentation Target Marketing English | 2.5 h | AVC (.MP4) 1280x720 30fps | AAC 44.1KHz 2ch | 185 Mb Genre: eLearning Do you know your customer? Market segmentation and easy market research strategies for Authors, Trainers, Coaches What are the requirements? You should be ready to learn easy marketing research, simplified customer segmentation and doable target marketing that you implement to get results What am I going to get from this course? Over 44 lectures and 2.5 hours of content! You will learn why Authors, Trainers, Coaches and Consultants need to use marketing research, customer segmentation and target marketing You will learn easy marketing research strategies and be guided step-by-step to learn how to do market research in less time You will learn about target market segments, how to find your target market and target market strategy You will learn everything about customer segmentation how to do psychographic segmentation, demographic segmentation and geographic segmentation You will develop the necessary skills to conduct marketing research anytime plus learn how to develop a market research survey You will discover if you know who you are marketing to and be given guidance to make adjustments You will walk away with the market research success formula that will help you find more readers, students and clients moving forward What is the target audience? This Marketing Research Customer Segmentation Target Marketing Course is ideal for you if you are a Kindle Ebook Author looking for ways to dominate your market This Marketing Research Customer Segmentation Target Marketing Course is ideal for you if you are a Udemy Instructor looking for strategies to find perfect students on an ongoing basis This Marketing Research Customer Segmentation Target Marketing Course is ideal for you if you are a coach or consultant looking for easy ways to find clients who value your service Do not take this course if you have more readers, students and clients than you can handle DOWNLOAD http://rapidgator.net/file/ec51d57c4c6b2733e676fa9aaa1af96f/iResearch.part1.rar.html http://rapidgator.net/file/be631a7eeebb83383b3d687f9a2311fa/iResearch.part2.rar.html http://rapidgator.net/file/7bc8fbd5c5e5a2e63eedc2319863e4a5/iResearch.part3.rar.html http://uploaded.net/file/r2953v8n/iResearch.part1.rar http://uploaded.net/file/hrqfn3xk/iResearch.part2.rar http://uploaded.net/file/6jephcum/iResearch.part3.rar http://www.hitfile.net/7Dl5/iResearch.part1.rar.html http://www.hitfile.net/7DnA/iResearch.part2.rar.html http://www.hitfile.net/7DqG/iResearch.part3.rar.html http://www.uploadable.ch/file/9YRkKxdmyvTk/iResearch.part1.rar http://www.uploadable.ch/file/bWXEPCRQ94q3/iResearch.part2.rar http://www.uploadable.ch/file/Q67ZGafHfrQ8/iResearch.part3.rar

Customer Segmentation English | 1h 05m | AVC (.mp4) 1280x720 15&30fps | AAC 48KHz 2ch | 538 Mb Genre: eLearning Learn how to group your customers into market segments to better understand what they really want. In this course, chief marketing officer Doug Ladd explains the basics of customer segmentation. He describes segmentation based on geography, demographics, culture, behavior, and psychographics. He also shows where to look for this information, how to analyze it, and how to develop model customer personas that can help in product development, service level planning, and more. Topics include: * Segmenting by location * Segmenting by demographics * Segmenting by usage or other behavior * Why segmenting is important * Creating and using customer personas DOWNLOAD http://rapidgator.net/file/751b881ae17f4913902a0d2c0f0aa8bb/iSegmentation.part1.rar.html http://rapidgator.net/file/d6be591a60a647e48ad2140370a209bd/iSegmentation.part2.rar.html http://rapidgator.net/file/6bc8cef9b30048ca5b489df5e9871658/iSegmentation.part3.rar.html http://rapidgator.net/file/578b00dee6f7641684567422cb4dd374/iSegmentation.part4.rar.html http://rapidgator.net/file/d8c1b0836c0c539773323cfbf9019e25/iSegmentation.part5.rar.html http://rapidgator.net/file/f9f39c577b92d80b2606b960987e3949/iSegmentation.part6.rar.html http://uploaded.net/file/pc2m3oy5/iSegmentation.part1.rar http://uploaded.net/file/7v0yinas/iSegmentation.part2.rar http://uploaded.net/file/w52449r8/iSegmentation.part3.rar http://uploaded.net/file/inz0hien/iSegmentation.part4.rar http://uploaded.net/file/vupwc6ci/iSegmentation.part5.rar http://uploaded.net/file/yhaevy5y/iSegmentation.part6.rar http://www.hitfile.net/70PY/iSegmentation.part1.rar.html http://www.hitfile.net/70L1/iSegmentation.part2.rar.html http://www.hitfile.net/70Ok/iSegmentation.part3.rar.html http://www.hitfile.net/70NH/iSegmentation.part4.rar.html http://www.hitfile.net/70QI/iSegmentation.part5.rar.html http://www.hitfile.net/70LC/iSegmentation.part6.rar.html http://www.uploadable.ch/file/AWg6u9kwkkVu/iSegmentation.part1.rar http://www.uploadable.ch/file/PaeVvqaNucSa/iSegmentation.part2.rar http://www.uploadable.ch/file/CUyWtbH2rCEm/iSegmentation.part3.rar http://www.uploadable.ch/file/HGScj75SQrzY/iSegmentation.part4.rar http://www.uploadable.ch/file/pdHGpbAJtsWM/iSegmentation.part5.rar http://www.uploadable.ch/file/tPwqTES8hk7B/iSegmentation.part6.rar

Lynda - Creating Customer Value English | 33m 50s | AVC (.mp4) 1280x720 15fps | AAC 48KHz 2ch | 235 Mb Genre: eLearning Is your product or service worth the price? Even if you think so, an army of competitors is deluging your loyal customers with messages to the contrary. Customer loyalty expert Jill Griffin explains how customers form perceptions of your brand, why they switch brands, and how you can manage the relationship between your brand, your product/service, and your price-so they see why your offering is valuable and remain loyal. She offers seven proven methods to maximize value and differentiate your product/service, drawing on real-world examples from companies such as Zappos, 3M, and Amazon. Plus, get a 10-day action plan that will help your company or team find fresh ways to bring value to customers. DOWNLOAD http://rapidgator.net/file/a955d8ce9aa75707c4aa959cbc8c6569/gCustomer.part1.rar.html http://rapidgator.net/file/79349f2ce5a5f0b7e3d44989bb3d80d6/gCustomer.part2.rar.html http://rapidgator.net/file/ceb505bf476b09a7db0af2511c538d29/gCustomer.part3.rar.html http://uploaded.net/file/pjm8d7hv/gCustomer.part1.rar http://uploaded.net/file/ea3ewyc6/gCustomer.part2.rar http://uploaded.net/file/2jx7347l/gCustomer.part3.rar http://www.hitfile.net/6hUd/gCustomer.part1.rar.html http://www.hitfile.net/6hXJ/gCustomer.part2.rar.html http://www.hitfile.net/6hWk/gCustomer.part3.rar.html http://www.uploadable.ch/file/gedMuQQ2ucHd/gCustomer.part1.rar http://www.uploadable.ch/file/zprv6Y5Ewekm/gCustomer.part2.rar http://www.uploadable.ch/file/8CphvwphYqVh/gCustomer.part3.rar

Creating Customer Value With Jill Griffin Size: 233MB | Duration: 0h 33m | Video: AVC (.mp4) 1280x720 30fps | Audio: AAC 48KHz 2ch Genre: eLearning | Level: Appropriate for all | Language: English Is your product or service worth the price? Even if you think so, an army of competitors is deluging your loyal customers with messages to the contrary. Customer loyalty expert Jill Griffin explains how customers form perceptions of your brand, why they switch brands, and how you can manage the relationship between your brand, your product/service, and your price-so they see why your offering is valuable and remain loyal. She offers seven proven methods to maximize value and differentiate your product/service, drawing on real-world examples from companies such as Zappos, 3M, and Amazon. Plus, get a 10-day action plan that will help your company or team find fresh ways to bring value to customers. Download From NitroFlare http://www.nitroflare.com/view/ECDC297DE8A1C6A/xidau123_LcCreata.part1.rar http://www.nitroflare.com/view/3F4FD3FE5CE7BF6/xidau123_LcCreata.part2.rar http://www.nitroflare.com/view/9A406B43D688C67/xidau123_LcCreata.part3.rar Download From Rapidgator http://rapidgator.net/file/66cd1fa62c170889f8a88bbf25a92cd7/xidau123_LcCreata.part1.rar.html http://rapidgator.net/file/773163a79da0a42ce1d20e2e8f4a836d/xidau123_LcCreata.part2.rar.html http://rapidgator.net/file/a23ca31d9079d5d18a3ad8b988cdd8d8/xidau123_LcCreata.part3.rar.html

Dan Kennedy - How to Find Your Ideal Customer English | AVC @ 930 Kbps | 702 x 480; 29.970 fps | AAC @ 160 Kbps; 2 Ch, 48 KHz | 1 hr, 30 mins | 1 Gb Genre: eLearning, Business, Marketing Now's The Time To Throw Back The "Minnows" In Your Business And Start Attracting The Whales: "Who Else Wants To 'Upgrade Their Clientele' And Find Their IDEAL Customers, Clients And Patients Who Are Worth 5x-50X More Than Your Average Customer-AND Are Easy To Deal With?" Finally, Dan Kennedy Reveals His Secret Formula For Attracting "High-Roller" Customers, Clients Or Patients. This Is How GKIC Attracts Customers That Have Spent $100,000+ With Us! Dear Renegade Marketer, If you're looking to "upgrade your clientele" and start attracting customers, clients or patients who are worth 5x to 50x your typical customer, then this message will cut to the chase and give you the answers you're looking for. For the first time EVER, I'm revealing the confidential "secret formula" I implemented for clients for finding their target customer and getting them to pay them multiple times their typical customer. This is the stuff GKIC uses to find "whales" that have spent up to $100,000 with us. And we're not just talking about the "typical" ways of identifying a target customer that everybody else and their dog uses-like age, sex, and income. That's only part of the equation. We're talking about finding "hyper-buyers".the top 1%.that could easily make up for the 99% of your normal customers in revenue. And we're also talking about attracting the type of customer, client or patient you want to deal with on a regular basis. Now the term "whale" comes from Vegas. It comes from the gaMbling industry. A whale is basically a high roller that bets big, plays big and sometimes wins big. They are the casino's ideal customers. Now here's a taste of what you'll discover in this astonishing system so you can discover yours: - 3 ways to attract your ideal customer. Best part: one on these strategies doesn't require you to spend $10,000 for a mailing list and $100,000 for a mailing campaign. I've extracted hundreds of thousands of dollars from lists as small as 77 prospects. You can implement this strategy as soon as tomorrow. - How a leadership trainer attracted 16 CEOS in his target market so he didn't have to travel all over the country. Nope, he didn't send them a 3-step letter campaign; he implemented this one simple "trick" to get in the door with these high-powered CEOs. This is "whale hunting" at its best! - How to target "whales" without them knowing it and have them slowly mature as customers.so you can eventually "warm them up" for your offers. This sure beats going to them directly with a pitch-like most people will do. - The 3 Wealth Magnets that'll allow you to attract more high-paying customers into your business. Miss out on just one of these magnets could damage your chances of making these prin[beeep]les work for you. - How to attract "whales" that are worth 5x to 50x times your average customer. Imagine waking up in the morning and working with your "slam-dunk" customers you LOVE working with-and don't have to pull teeth to get them to take action and implement. - How NOT to fall into the trap of working with "anybody you can get." This is what most businesses do; therefore, they FAIL to determine how to weight their resources and their time and energy into developing these buyers into long-term customers. - The secret to determine the "whale markers" for your business. If you're a financial advisor, it could be investable assets. And for an unusual, exotic, speculative investment marketer, it's a thoroughbred racehorse owner. By the time you finish this course, you'll be able to determine who your "whale markers" are for your industry. Skeptical? Here Are Three Powerful Reasons You Should Believe What I Say: Reason one: I am not directly involved in your business. I have 40 years' worth of case studies and testimonials from clients who credit me for their largest business breakthroughs. You see, clients pay me $19,000 for a single consultation day with me and I was paid more than $2.5 million dollars in fees and royalties for marketing and assistance in 2014. A bulk of my work involves identifying a client's ideal customer. Once we know whom we're targeting and where to find them, we can use uncommon marketing strategies to reach them. I mean think about it: why mess around with the "minnows" when you can attract the whales. Why not attract 100 customers who can pay $10,000 and make you a millionaire.vs. attracting 1 million customers who will pay you $1 dollar? It's easier to attract the 100 "whale" customers. But you have to know what you're doing. And if you use the right system for getting to them. Otherwise you'll be forever attracting "minnows" to your business that: - Are tire-kickers and "looky loos" who'll keep their wallet in their pockets - Are high maintenance and "pain-in-the-butt" customers, clients and patients - Will always question your treatment plans and prescriptions - Will haggle on prices and get you to make compromises Imagine waking up in the morning looking forward to going to work-knowing you're working with your ideal customers, clients and patients that "get" you and will pay you handsomely for your expertise. And think about how easy your daily routine will be when you're working with cool people.not "duds" that'll make your business life a living hell. That's what I do for clients on a daily basis. And the fact that I'm not directly involved in your business should be good news to you-as you're bound to get many paradigm shifts and "a-ha" moments you can apply to your business. Maybe you'll identify 5-6 "ideal customers" in your business you can market to simultaneously-this creating 5-6 income streams under your core business that could make you rich, relaxed and happy? I have never "connected the dots" like this before in my 40-year career, and even old timers who were at this seminar had dropped jaws when they listened to every case study, example, and RULE for identifying and targeting your ideal customer, client or patient. Reason two: I put my money where my mouth is with a 100% money-back no risk double guarantee. I've been doing this for 40 years and have never offered anything without a guarantee. You either get results and make back 10X-100X your investment or you don't pay. Pure and simple. More on the guarantee in a second. Reason three: My marketing systems are backed up by some of the biggest thought leaders in many industries and fields. And my private clients pay me upwards of $28,000 a year just for 20-minute phone sessions in 10-12 months, upwards from $2500 for consulting, upwards from $100,000 for project work, and over 85% repeatedly return or stay for ongoing relationships for 3,5,7,10+ years. A good chunk of this client work and consulting is centered on finding their ideal customer, client or patient. Because, without this important piece, we're just "guessing" and throwing money down the toilet. You'll get a huge representation of this million-dollar advice when you take action today and invest in: How To Find Your Ideal Customer How To Find Your Ideal Customers is based on a "no-holds barred" presentation straight from one of our recent $2,497 per head GKIC SuperConferencesSM. Like I said earlier.this isn't just about finding out the age and income of your target customers. This is about discovering "hyper-buyers" and the deep emotional and psychological triggers that motivate them to buy vs. the average customer, client and patient. You'll get 2 CDs, 1 DVD, a transcript, and all the presentation materials you can easily go through, check off, make notes, and record "a-ha" moments for your business. The Tactics You'll Discover Were CRITICAL For Getting These Current Results For My Clients: - One client invested $18,000 in a campaign and harvested $420,000 back in 64 days. - Another client has one magazine ad for his info-business he's been running every month-never once changing it-and every month has been making between $20,000 and $30,000 on autopilot for nearly 10 years. - Another client has 3 postcards that mail to certain lists, in rotation, 20,000 to 40,000 every month. This ties up $15,000 in capital, but his income exceeds $40,000 per month. You see, none of these results would have been possible if I didn't have a system for finding my client's ideal customers and appealing to their "buying triggers" in my copy. So, if you're sending out mailing campaigns, emails, driving traffic to landing pages, etc. and aren't getting the results you want, then, chances are, your probably using the wrong bait to attract your ideal customer, client or patient.or you've never actually thought about who you want to attract to your business. How To Find Your Ideal Customers will solve this for you. I will show you example after example of how I engineered copy to attract the ideal customer, client or patient in that particular marketing piece.and where to find them. And, nope, I didn't simply put "Attention Dentist" in the prehead of my sales piece. This System is more sophisticated than that. In fact: Here Are The 3 Outcomes You'll Get When You Add How To Find Your Ideal Customers To Your Marketing Arsenal: 1) You'll get CLARITY on who you want to attract with your marketing. If you're like the typical business owner, you'll want to do business with any warm body that comes to your website or walks into your store or office. This course will allow you to crystalize who you want as your ideal customers, clients or patients so you can "clone" them with your marketing according to your monetary and lifestyle needs. 2) You'll discover alternative ways for FINDING your "whale" customers, clients and patients you won't discover in most marketing books. Some of these tactics may seem "sneaky" according to the mediocre majority. That's good news for you because nobody in your market or niche is using these secrets.thus giving you an unfair "first-mover" advantage. 3) You'll discover the LANGUAGE you can use to attract these ideal customers, clients and patients you can insert into your marketing. I share many examples of how I carefully engineered my copy to "jump out" and pull in my target prospect-and repel whom I didn't want-once I determined who I wanted as a customer and where to find them. 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Udemy - Target Audience Training: Identify Your Ideal Customer English | MP4 | 1188x720 | 91 kbps | 44 KHz | 1 hours | 214 Mb Genre: eLearning You don't need to waste money anymore by promoting to the wrong audience! Do you want to know what 99% of companies, entrepreneurs and marketers are missing out on? It's the correct answer to the following question: who is my target audience? The secret of finding the correct answer is to work with data. Stop guessing and be data-driven by using statistically significant information! We have recorded nine step-by-step videos that will walk you through the entire process of identifying who your ideal customer is. You will discover a simple strategy that will allow you to identify your ideal customer in less than 30 minutes using 100% free tools! DOWNLOAD http://rapidgator.net/file/f723a7405927ea948fccba59ab5ae110/cTarget.part1.rar.html http://rapidgator.net/file/dc7b74d723e1fb2edad01b494897bbbb/cTarget.part2.rar.html http://rapidgator.net/file/9d4c298979864aa6180c3c6de3aa1a66/cTarget.part3.rar.html http://uploaded.net/file/192ysyzn/cTarget.part1.rar http://uploaded.net/file/n1tn8cj1/cTarget.part2.rar http://uploaded.net/file/i7zm3x69/cTarget.part3.rar http://www.hitfile.net/1ctD/cTarget.part1.rar.html http://www.hitfile.net/1eWI/cTarget.part2.rar.html http://www.hitfile.net/1dpv/cTarget.part3.rar.html http://www.uploadable.ch/file/9xnnc7dVwNBA/cTarget.part1.rar http://www.uploadable.ch/file/VcBd6jxv9jdT/cTarget.part2.rar http://www.uploadable.ch/file/veTvmv233H6w/cTarget.part3.rar