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Free Download Certificate of Leadership Excellence in Business Management Published 9/2024 MP4 | Video: h264, 1280x720 | Audio: AAC, 44.1 KHz, 2 Ch Language: English | Duration: 1h 50m | Size: 1.69 GB Leadership, Management, Vision and Strategic Thinking, Team Building and Motivation, Communication and Influence What you'll learn Overview of Leadership Characteristics of Effective Leaders: Key Traits Leadership vs. Management Leadership Theories and Styles Self-Awareness and Emotional Intelligence Vision and Strategic Thinking Team Building and Motivation Communication and Influence Requirements For a better learning experience we suggest you to use a laptop / mobile phone / pen and paper for taking notes, highlighting important points, use our guidebook and making summaries to reinforce your learning. Description Welcome to program: Certificate of Leadership Excellence in Business ManagementCourse provided by MTF Institute of Management, Technology and FinanceMTF is the global educational and research institute with HQ at Lisbon, Portugal, focused on business & professional hybrid (on-campus and online) education at areas: Business & Administration, Science & Technology, Banking & Finance. MTF R&D center focused on research activities at areas: Artificial Intelligence, Machine Learning, Data Science, Big Data, WEB3, Blockchain, Cryptocurrency & Digital Assets, Metaverses, Digital Transformation, Fintech, Electronic Commerce, Internet of Things. MTF is the official partner of: IBM, Intel, Microsoft, member of the Portuguese Chamber of Commerce and Industry.MTF is present in 213 countries and has been chosen by more than 560 000 students.Course Author:Dr. Joao Martins is seasoned manager and entrepreneur, with over 30 years' experience in top management positions in the telecommunications and IT sectors. Starting in an academic environment, where he obtained his PhD in Engineering and an MBA at Universidade Nova de Lisboa, quickly evolved to C-suite positions in the corporate environment, both in large corporations and in start-ups.He is currently a director and start-up shareholder in an IT integrator in Lisbon, focused on cybersecurity. With a passion for education, he also an invited Professor at Nova Information Management School, teaching Knowledge Management and Financial Analysis to graduate and undergraduate students. Business leadership is the art of guiding an organization towards success. It involves setting a clear vision, inspiring employees, and making strategic decisions that propel the company forward. Effective leaders create a positive work environment where people feel motivated and empowered to contribute their best.Core Functions of a Business Leader:Visionary: Business leaders paint a picture of the future - the company's goals and aspirations. They articulate a compelling vision that excites and unites the team.Strategic Decision-Making: Leaders make tough calls, weighing risks and opportunities to navigate the business towards its goals.Motivator and Coach: They inspire and empower employees, helping them grow and develop their skills.Effective Communicator: Leaders clearly communicate the vision, plans, and expectations to everyone in the organization.Team Builder: They foster collaboration and build strong, cohesive teams that work effectively together.Why Leadership Skills Matter for Your Career:Developing leadership skills is crucial for career advancement. Here's why:Increased Visibility: Leaders stand out. They take initiative, solve problems, and get things done, which grabs the attention of superiors.Promotion Potential: Companies are always looking for strong leaders to fill management positions.Stronger Teams: If you can lead and motivate others, you'll be a valuable asset on any team, making you a desirable candidate for projects and assignments.Adaptability and Change: The business world is constantly evolving. Strong leadership skills equip you to adapt to change and navigate challenges. Who this course is for No special requirements. Course for any who want to build a career at business or improve their knowledge. Business leadership is the art of guiding an organization towards success. It involves setting a clear vision, inspiring employees, and making strategic decisions that propel the company forward. Effective leaders create a positive work environment where people feel motivated and empowered to contribute their best. Core Functions of a Business Leader: Visionary: Business leaders paint a picture of the future - the company's goals and aspirations. They articulate a compelling vision that excites and unites the team. Strategic Decision-Making: Leaders make tough calls, weighing risks and opportunities to navigate the business towards its goals. Motivator and Coach: They inspire and empower employees, helping them grow and develop their skills. Effective Communicator: Leaders clearly communicate the vision, plans, and expectations to everyone in the organization. Team Builder: They foster collaboration and build strong, cohesive teams that work effectively together. Why Leadership Skills Matter for Your Career: Developing leadership skills is crucial for career advancement. Here's why: Increased Visibility: Leaders stand out. They take initiative, solve problems, and get things done, which grabs the attention of superiors. 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Free Download The Façade of Excellence: Defining a New Normal of Leadership Author: John Dyer Narrator: John Dyer English | 2024 | ASIN: B0D9HWHR91 | MP3@64 kbps | Duration: 7h 22m | 454 MB The crucial need to substitute true leadership for bad management practices such as Management By Objectives (MBO) and the use of fear is now well known and was often championed by Dr. W. Edwards Deming. The executives of these organizations might give permission for the tools of Lean and Six Sigma to be taught but many of them still refuse to look in a mirror and change their own leadership style. They have built a "façade of excellence" that crumbles quickly whenever a bit of chaos is introduced. Not being able to sustain improvements over the long term is one of the top complaints from improvement professionals. What ingredient is missing that prohibits changes to occur throughout the leadership ranks that might create a culture that embraces teamwork, collaboration, and improvement? Rapidgator https://rg.to/file/778cc4ac459546afa4daff1b0f4745ea/kv54i.rar.html Fikper Free Download https://fikper.com/bSyYXpvSi1/kv54i.rar.html Links are Interchangeable - No Password - Single Extraction

Free Download The Climb to Investment Excellence: A Practitioner's Guide to Building Exceptional Portfolios and Teams (Audiobook) English | ASIN: B0DB8K1N5W | 2024 | 7 hours and 12 minutes | M4B@128 kbps | 384 MB Author: Ana Marshall Narrator: Kate Coventry A go-to resource for institutional investors and asset allocators seeking practical advice from a proven leader in the field. In The Climb to Investment Excellence: A Practitioner's Guide to Building Exceptional Portfolios and Teams, celebrated institutional investor and asset allocator Ana Marshall draws on her thirty-six years' experience in finance and investment to deliver a comprehensive and practical blueprint for a resilient and high-performing institutional portfolio, as well as a reliable roadmap for the management of its stakeholders. You'll discover ready-to-deploy strategies and advice that's informed by evidence and tried and tested in the real world, helping you to build and manage your team, construct a portfolio, set your goals, select the right managers, and more. Rapidgator https://rg.to/file/6e9a0b08a1f385c22f3a6eca044e5f73/jpvcj.rar.html Fikper Free Download https://fikper.com/Qxqw0oWemA/jpvcj.rar.html Links are Interchangeable - No Password - Single Extraction

Free Download Customer Service Excellence in IT - Theoretical Foundations Last updated 8/2024 MP4 | Video: h264, 1280x720 | Audio: AAC, 44.1 KHz, 2 Ch Language: English | Duration: 1h 35m | Size: 515 MB Master the essential skills concepts for delivering outstanding customer service in IT services theory best practices!! What you'll learn Customer Service Excellence in IT Theoretical Foundations Concepts for delivering outstanding customer service IT services theory best practices Requirements This course is designed for individuals with a basic understanding of IT services and general customer service principles. No advanced technical knowledge is required, but familiarity with common IT issues and service management frameworks, such as ITIL, can be beneficial. The course is theoretical and focuses on the foundational skills and concepts needed to provide excellent customer service in an IT context. Description Customer Service Excellence in IT Services refers to the practice of delivering high-quality support and service to clients and customers in the IT sector. This involves not only resolving technical issues but also ensuring that customers have a positive experience with the service provided. It encompasses a wide range of skills, including effective communication, problem-solving, and a deep understanding of customer needs. In IT services, where technology and customer satisfaction intersect, excellent customer service is crucial for maintaining client relationships and ensuring the success of the service provider.Customer Service Excellence in IT Services is important because it directly impacts customer satisfaction, loyalty, and the overall reputation of an organization. In the IT industry, where technical issues can be complex and frustrating for customers, providing exceptional service can differentiate a company from its competitors. High-quality customer service helps to build trust, fosters long-term client relationships, and can lead to repeat business and referrals. Additionally, in an industry that often deals with sensitive data and critical infrastructure, excellent customer service ensures that clients feel supported and confident in the solutions provided.Advantages of Customer Service Excellence in IT Services1. Improved Customer Satisfaction: Satisfied customers are more likely to continue using services, recommend the company to others, and be more forgiving of occasional issues.2. Increased Customer Loyalty: Exceptional service fosters strong, long-term relationships, leading to customer retention and recurring business.3. Enhanced Reputation: Companies known for excellent customer service are likely to attract more clients and build a strong brand reputation in the market.4. Competitive Advantage: Providing superior customer service can set a company apart from competitors in a crowded marketplace.5. Higher Employee Morale: Employees who are equipped with the skills to provide excellent service often feel more confident and satisfied in their roles, leading to better overall performance.This course is focused on the theoretical and foundational aspects of customer service excellence in IT services. It does not include hands-on labs, configuration, or setup instructions. The course aims to provide a comprehensive understanding of customer service principles and best practices within the context of IT services. Who this course is for This course is ideal for IT professionals, customer support representatives, service desk staff, and anyone involved in providing IT services to clients. It is also valuable for managers and team leaders who oversee customer service teams in the IT sector. Learning about customer service excellence is crucial for these individuals as it equips them with the skills needed to enhance customer satisfaction, manage challenging situations effectively, and contribute to the overall success of their organization. Understanding how to deliver excellent service in the IT industry is essential for anyone looking to improve client interactions and support business growth. Homepage https://www.udemy.com/course/customer-service-excellence-in-it-theoretical-foundations/ Rapidgator https://rg.to/file/fd7b14264184b609a100242fb96a42ba/kpydm.Customer.Service.Excellence.in.IT.Theoretical.Foundations.rar.html Fikper Free Download https://fikper.com/BJbJ8SQw0v/kpydm.Customer.Service.Excellence.in.IT.Theoretical.Foundations.rar.html No Password - Links are Interchangeable

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Excellence in Excel! Create a dynamic block chart in Excel! MP4 | Video: AVC 1280x720 | Audio: AAC 44KHz 2ch | Duration: 1.5 Hours | Lec: 13 | 231 MB Genre: eLearning | Language: English Excel by creating your own dynamic block chart in Excel. Discover advance dynamic chart displaying tactics in Excel! Excel, create by Doing! Are you looking for a useful Excel course where you truly learn something practical and create a valuable tool? Do you want to create those cool looking infographic block charts? Do you want to know a more impressive way to display data professionally? Do you want to see instantly the most value information by using a graph? Do you struggle with too much facts and tool less visuals? If any of these are a yes, than this course is for you! This course will teach you how to use Excel functions and create a useful block chart. Many people learn Excel functions and all the possible options that you can do with Excel. The real thing is that you will probably not use 80% of the power of Excel. Excel is powerful but if you do not understand how to use it, your knowledge remains powerless. This course will show you how to use just a few functions and create in the meanwhile a very useful tool. This learning method is named CREATE BY DOING! If you feel intimidated by Excel do not worry! The real issue is not Excel or You but by the method of learning it! Yes, the way you learn something can be successful or unsuccessful. This course uses the SPEED LEARNING methods of the learning cone. What is that? This is a method development make sure you truly remember 90% of everything you learn. How? Just by doing and following the exercises. This course is active, and you have to do the exercises and follow along. Yes you have to do something! I truly want to do it! Learning is 50% of the success! The other 50% is taking the necessary action to master what you learn. I will show you what I do and how you need to do it step by step. And I give you a challenge ACTION EXERCISE to challenge you to take action! Why should I take this course? Your competitor has a bigger course! I understand you point, but do you know the difference between have a toolbox and understanding to use just only 2 tools. I can teach you every tool you want that you can add all the tools in your toolbox. But would you be able to see the practical value out of it? I do not think so. What if I give you just 2 tools, a screwdriver and a saw and teach you how to create a great piece of furniture? That would be 100% more valuable and that is what I do! I teach you to make useful tools that you can use for your personal life. By doing you create your furniture! That has a lifelong value! There is a real difference between knowledge and power. Knowledge is only potential power, without the practical use of it, it becomes powerless. Power is the knowledge that you apply in your daily life! This course is powerful because you use the tools and put it into great use. Download link: http://uploaded.net/file/eq3m25bv/mnzyr.Excellence.in.Excel.Create.a.dynamic.block.chart.in.Excel.part1.rar]mnzyr.Excellence.in.Excel.Create.a.dynamic.block.chart.in.Excel.part1.rar http://uploaded.net/file/9kqcazfg/mnzyr.Excellence.in.Excel.Create.a.dynamic.block.chart.in.Excel.part2.rar]mnzyr.Excellence.in.Excel.Create.a.dynamic.block.chart.in.Excel.part2.rar http://uploaded.net/file/bq5y635n/mnzyr.Excellence.in.Excel.Create.a.dynamic.block.chart.in.Excel.part3.rar]mnzyr.Excellence.in.Excel.Create.a.dynamic.block.chart.in.Excel.part3.rar http://rapidgator.net/file/99a5d27bcb21d487d578cfef0b08afd4/mnzyr.Excellence.in.Excel.Create.a.dynamic.block.chart.in.Excel.part1.rar.html]mnzyr.Excellence.in.Excel.Create.a.dynamic.block.chart.in.Excel.part1.rar.html http://rapidgator.net/file/5ac325204990f2cc08c06bab361bca14/mnzyr.Excellence.in.Excel.Create.a.dynamic.block.chart.in.Excel.part2.rar.html]mnzyr.Excellence.in.Excel.Create.a.dynamic.block.chart.in.Excel.part2.rar.html http://rapidgator.net/file/121cd05af820098b3f04d8eee049178a/mnzyr.Excellence.in.Excel.Create.a.dynamic.block.chart.in.Excel.part3.rar.html]mnzyr.Excellence.in.Excel.Create.a.dynamic.block.chart.in.Excel.part3.rar.html http://nitroflare.com/view/8897787E4CF8D7C/mnzyr.Excellence.in.Excel.Create.a.dynamic.block.chart.in.Excel.part1.rar]mnzyr.Excellence.in.Excel.Create.a.dynamic.block.chart.in.Excel.part1.rar http://nitroflare.com/view/99FD0A1D28E4F20/mnzyr.Excellence.in.Excel.Create.a.dynamic.block.chart.in.Excel.part2.rar]mnzyr.Excellence.in.Excel.Create.a.dynamic.block.chart.in.Excel.part2.rar http://nitroflare.com/view/AB7921F6DA85D68/mnzyr.Excellence.in.Excel.Create.a.dynamic.block.chart.in.Excel.part3.rar]mnzyr.Excellence.in.Excel.Create.a.dynamic.block.chart.in.Excel.part3.rar Links are Interchangeable - No Password - Single Extraction

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Udemy - Excellence in Excel! Create a bookkeeping tools by doing Excel can make your work more efficient. This Excel course shows you how to make practical use of the Excel formulas. Excel, create by Doing! Are you looking for a useful Excel course where you truly learn something practical and create a valuable tool? This course is for you! This course will teach you how to use Excel functions and create a useful Bookkeeping tool. Many people learn Excel functions and all the possible options that you can do with Excel. The real thing is that you will probably not use 80% of the power of Excel. Excel is powerful but if you do not understand how to use it, your knowledge remains powerless. This course will show you how to use just a few functions and create in the meanwhile a very useful tool. This learning method is named CREATE BY DOING! If you feel intimidated by Excel do not worry! The real issue is not Excel or You but by the method of learning it! Yes, the way you learn something can be successful or unsuccessful. This course uses the SPEED LEARNING methods of the learning cone. What is that? This is a method development make sure you truly remember 90% of everything you learn. How? Just by doing and following the exercises. This course is active, and you have to do the exercises and follow along Format: mp4 Language: English Size: 209.27 MiB Hoster: Uploaded http://ul.to/0gj1s16b http://ul.to/wntcic6h

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