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Free Download Udemy - ITIL 4 Strategist - Digital & IT Strategy (DITS) Exam Prep Published: 3/2025 MP4 | Video: h264, 1920x1080 | Audio: AAC, 44.1 KHz Language: English | Size: 7.75 GB | Duration: 6h 25m Prepare for ITIL 4 DITS: Advance Your Digital & IT Strategy Skills with Expert Guidance for Exam Success! What you'll learn Master ITIL 4 DITS Concepts - Learn digital transformation, business models, and strategic risk management. Develop & Implement IT Strategies - Align IT with business goals, create roadmaps, and drive innovation. Apply Risk Management & Governance - Assess, mitigate, and manage digital transformation risks. Pass the ITIL 4 DITS Exam - Gain expert insights, practice questions, and real-world scenarios. Requirements ITIL 4 Foundation Description Are you ready to master digital transformation and strategic IT leadership? The ITIL 4 Strategist: Digital & IT Strategy (DITS) Exam Prep Course is designed to help you confidently pass the ITIL 4 DITS exam while equipping you with the skills to drive digital innovation and long-term business success.This course delves into the core principles of digital strategy, risk management, innovation, and leadership in the digital age. You'll learn how to align IT and business strategies, manage emerging technologies, and create resilient digital organizations that thrive in today's fast-changing landscape.With decades of experience in IT Service Management (ITSM) and thousands of satisfied students, I bring you a comprehensive, structured, and engaging learning experience that breaks down complex ITIL 4 DITS concepts into easy-to-understand modules. You'll gain valuable insights, real-world examples, and practical applications to solidify your understanding.By the end of this course, you'll be fully prepared for the ITIL 4 DITS exam-a key milestone towards the sought-after ITIL Master certification-and ready to take on strategic IT leadership roles.This course is one of a series of my ITIL Managing Professional Courses. Be sure to check out my other courses on this topic.Enroll now and take the next step in your ITIL journey! Overview Section 1: Digital & IT Strategy Introduction Lecture 1 Digital & IT Strategy Section Introduction Lecture 2 The Impact of Digital & IT Innovation on Modern Society. Lecture 3 The Evolution of Business Models in the Digital Age Lecture 4 The Changing Role of Technology Leadership Lecture 5 Section Conclusion Section 2: Key Concepts Lecture 6 Section 2 Introduction: Key Concepts Lecture 7 Understanding Digital Organizations, Digital Business, and Digitization Lecture 8 Digital transformation Lecture 9 Tiers of Strategy Lecture 10 Understanding Business Models in Organizational Strategy Lecture 11 Understanding Operating Models in Organizations Lecture 12 Strategy and the Service Value System Lecture 13 Understanding Value in Strategy Lecture 14 Understanding Governance in Organizational Strategy Lecture 15 Continual Improvement and Practices in Strategy Introduction Lecture 16 Key Concepts Section Conclusion Section 3: What is the Vision? Lecture 17 What is the Vision Section Introduction Lecture 18 Introduction to Digital Disruption Lecture 19 Deciding on a Balanced Strategic Focus Lecture 20 Positioning Tools for Digital Organizations Lecture 21 Creating the Vision Lecture 22 Defining the Vision Lecture 23 Crafting a Vision Statement Lecture 24 What is the Vision Conclusion Section 4: Where Are We Now? Lecture 25 Where Are We Now Section Introduction Lecture 26 Analyzing the External Environment for Strategic Advantage Lecture 27 Interaction Between the Organization and Its Environment Lecture 28 Opportunity Analysis Lecture 29 Digital Readiness Assessment Lecture 30 Risks and Challenges of Digital Readiness Assessment Lecture 31 Where Are We Now Section Conclusion Section 5: Where Do We Want To Be And How Do We Get There? Lecture 32 Where Do We Want To Be And How Do We Get There Introduction Lecture 33 Financial Aspects of Digital and IT Strategy Lecture 34 Using Business Models for Strategy Planning Lecture 35 Business Models for Validation, Benchmarking, Communication, and Alignment Lecture 36 Strategic Approaches to Customer Journeys and Market Relevance Lecture 37 Strategic Approaches for Operational Excellence Lecture 38 Strategic Approaches to Social Responsibility and Sustainability Lecture 39 Strategy Discussion and Approval Lecture 40 Communicating the Business Case Lecture 41 Where Do We Want To Be And How Do We Get There Section Closure Section 6: Take Action! Lecture 42 Take Action! Introduction Lecture 43 How Strategies are Implemented Lecture 44 Approaches to Transformation in Strategy Implementation Lecture 45 Coordinating Strategy and Strategic Initiatives Lecture 46 Leading Digital Transformation Lecture 47 Introducing Digital Technology Lecture 48 Identifying the Best Role to Lead Digital Transformation Programs Lecture 49 Scoping Digital Transformation Lecture 50 Strategy Communication and Implementation Lecture 51 Take Action! Section Conclusion Section 7: Did We Get There? Lecture 52 Did We Get There Section Introduction Lecture 53 Key Facts About Measurement Lecture 54 Types of Metrics and Their Applications Lecture 55 Cascading and Linking Measurement Lecture 56 Objectives and Key Results (OKR) Lecture 57 Measuring a Strategy Lecture 58 Measuring the Progress Lecture 59 Instrumenting Strategy Lecture 60 Strategy Review Lecture 61 Did We Get There Section Conclusion Section 8: How Do We Keep The Momentum Going? Lecture 62 How Do We Keep The Momentum Going Section Introduction Lecture 63 Understanding the VUCA Environment Lecture 64 Strategic Approaches to Address VUCA Lecture 65 Short-Term Momentum and Parallel Operation Lecture 66 Pace of Transition from the Old Model to a Digital Model Lecture 67 Key Behavior Patterns for Success Lecture 68 How Do We Keep The Momentum Going Section Conclusion Section 9: Digital Leadership Lecture 69 Digital Leadership Section Introduction Lecture 70 Understanding and Adopting a Digital Mindset Lecture 71 Effective Communication in Digital Leadership Lecture 72 Relationship Management in Digital Leadership Lecture 73 Education and Learning in Digital Leadership Lecture 74 Key Leadership Aspects in Digital Organizations Lecture 75 Digital Leadership Section Conclusion Section 10: Managing Innovation and Emerging Technologies Lecture 76 Managing Innovation and Emerging Technologies Section Introduction Lecture 77 Defining Innovation Lecture 78 Managing Innovation and Adoption in Digital Leadership Lecture 79 Achieving a Balanced Approach to Innovation Lecture 80 Activities in Managing Innovation Lecture 81 Characteristics of Organizations with an Innovative Culture Lecture 82 Building a Culture That Supports Innovation Lecture 83 Approaches to Innovation Lecture 84 Evaluating and Adopting Emerging Technology Lecture 85 Managing Innovation and Emerging Technologies Section Conclusion Section 11: Managing Strategic Risk Lecture 86 Managing Strategic Risk Section Introduction Lecture 87 Understanding Risk Management Lecture 88 Risk Management in Digital Organizations Lecture 89 Organizing Risk Management and Evaluating Opportunities Lecture 90 Risk Identification in Digital Organizations Lecture 91 Risk Register Lecture 92 Risk Analysis Lecture 93 Risk Triggers and Risk Posture Lecture 94 Risk Treatment in Risk Management Lecture 95 Achieving a Risk-Informed Mindset and Culture Lecture 96 Managing Strategic Risk Section 12: Structuring for Digital Business Lecture 97 Structuring for Digital Business Section Intro Lecture 98 Understanding Governance in Digital Business Lecture 99 The Role of Leadership in Governance Lecture 100 Linking Strategies and Enabling Digital Co-Evolution Lecture 101 Business and IT Strategy Co-Evolution in Digital Organizations Lecture 102 The Role of Compliance in Protecting Economies and Organizations Lecture 103 Structuring the Organization for Digital Transformation Lecture 104 The Role of the Service Management Office (SMO) Lecture 105 Transitioning from Traditional to New Organizational Structures Lecture 106 Structuring for Digital Business Section Conclusion IT Managers & Leaders - Professionals responsible for aligning IT & business strategies & leading digital transformation.,ITIL Practitioners & Consultants - Individuals looking to advance their ITIL 4 knowledge and obtain the ITIL Master certification.,CIOs, CTOs, & Senior Executives - Decision-makers seeking to leverage ITIL 4 strategies for innovation, risk management, and long-term business success.,Digital Transformation & IT Strategy Professionals - Those involved in driving digital initiatives & managing emerging technologies. 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Free Download It Governance Frameworks For Beginners - Cobit, ITIL & More Published: 3/2025 MP4 | Video: h264, 1920x1080 | Audio: AAC, 44.1 KHz Language: English | Size: 166.82 MB | Duration: 0h 43m Master Basic IT Governance with COBIT, ITIL & ISO/IEC 38500 Frameworks What you'll learn Understand the fundamentals of IT governance and its importance in modern organizations. Explore key principles and goals of COBIT and how to effectively implement it. Discover core concepts and processes within the ITIL framework and their practical applications. Learn about ISO/IEC 38500 standard Requirements and guidelines for ensuring IT compliance. Analyze similarities, differences between COBIT, ITIL & ISO/IEC 38500 frameworks to select the best fit. Requirements Basic understanding of Information Technology concepts Interest in learning about governance frameworks Description Are you looking to enhance your IT management skills but feel intimidated by technical jargon? Look no further than our beginner-friendly IT Governance Frameworks for Beginners: COBIT, ITIL & More course! This comprehensive guide will introduce you to essential frameworks that are shaping the future of strategic IT governance. By the end of this course, you'll have a solid understanding of how these frameworks can be applied in real-world scenarios.In Section 1, we kick off by defining IT Governance, explaining its significance and why it's crucial for aligning technology with business goals. You'll learn about the foundational concepts that set the stage for effective IT management practices. Moving on to Section 2, you will delve into the COBIT framework, exploring its structure and key principles that enable efficient and effective governance of enterprise IT.Section 3 guides you through implementing COBIT in your organization step-by-step. You'll discover practical tips for successful adoption while also identifying potential challenges along the way. In Sections 4 and 5, we shift our focus to the ITIL Framework, examining its core concepts and processes. Through real-world case studies, you'll understand how ITIL aligns with business needs and drives service excellence.Section 6 introduces the ISO/IEC 38500 standard, providing an Overview of its guidelines for effective governance and management of enterprise IT. Section 7 outlines steps to adopt this standard within your organization and discusses best practices for continuous improvement. Finally, in Section 8, we compare COBIT, ITIL, and ISO/IEC 38500 frameworks side-by-side, helping you choose the most suitable framework for your specific needs.This course is designed for beginners who want to gain a strong foundation in IT governance without prior technical experience. You'll learn from engaging voiceovers and visually appealing slides that break down complex concepts into easy-to-understand terms. By the end of this journey, you will be equipped with the knowledge to apply these frameworks effectively within your organization.Our course is ideal for IT professionals looking to improve their strategic management skills or those new to the field who wish to start their career on the right foot. It's also beneficial for business leaders and managers seeking a deeper understanding of how technology aligns with organizational goals. With clear explanations and practical examples, you'll be well-prepared to implement these frameworks in your workplace.Enroll now to embark on an exciting journey towards mastering IT governance frameworks!Why Choose This Course?:Beginner-friendly approach with easy-to-understand explanations and examples.Comprehensive coverage of three major IT governance frameworks.Includes real-world case studies to illustrate practical applications.AI-generated voiceovers enhance understanding and retention. Overview Section 1: Section 1: Introduction to IT Governance Lecture 1 1.1: What is IT Governance? Lecture 2 1.2: Importance of Good IT Governance Section 2: Section 2: Understanding COBIT Framework Lecture 3 2.1: Overview of the COBIT Framework Lecture 4 2.2: Key Principles and Goals of COBIT Section 3: Section 3: Implementing COBIT in Organizations Lecture 5 3.1: Steps to Implement COBIT Effectively Lecture 6 3.2: Benefits and Challenges of Using COBIT Section 4: Section 4: Introduction to ITIL Framework Lecture 7 4.1: Overview of the ITIL Framework Lecture 8 4.2: Core Concepts and Processes in ITIL Section 5: Section 5: Applying ITIL Principles in Practice Lecture 9 5.1: Aligning IT Services with Business Goals Using ITIL Lecture 10 5.2: Case Study: Real-world Application of ITIL Section 6: Section 6: Understanding ISO/IEC 38500 Standard Lecture 11 6.1: Overview of the ISO/IEC 38500 Standard Lecture 12 6.2: Key Requirements and Guidelines in ISO/IEC 38500 Section 7: Section 7: Implementing ISO/IEC 38500 in Organizations Lecture 13 7.1: Steps to Adopt ISO/IEC 38500 in Your Organization Lecture 14 7.2: Best Practices for Compliance and Continuous Improvement Section 8: Section 8: Comparing COBIT, ITIL & ISO/IEC 38500 Lecture 15 8.1: Similarities and Differences Among the Frameworks Lecture 16 8.2: Choosing the Right Framework for Your Needs IT professionals looking to understand key governance frameworks,Business analysts seeking to align IT services with business goals,Project managers interested in strategic IT management techniques,Students pursuing careers in Information Technology fields,Executives aiming to improve organizational IT performance Homepage: https://www.udemy.com/course/it-governance-frameworks-for-beginners-cobit-itil-more/ Rapidgator https://rg.to/file/f9323f6c70b028da03fe82b61b15b394/nlvhh.It.Governance.Frameworks.For.Beginners.Cobit.Itil..More.rar.html Fikper Free Download https://fikper.com/EDhBwMcpaS/nlvhh.It.Governance.Frameworks.For.Beginners.Cobit.Itil..More.rar.html No Password - Links are Interchangeable
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CBT Nuggets - ITIL Intermediate Capability: OSA With Chris Ward Duration: 08:44:37 | Video: h264, yuv420p, 1280x720 | Audio: aac, 22050 Hz, mono | 2.08 GB Genre: eLearning | Language: English As one of the Capability Modules in ITILÂ?, Operational Support and Analysis (OSA) is one of the primary focuses for an IT service organization. The Service Desk/Help Desk is one of the prime points of contact with customers/end users, and Service Operation is where the services are delivered and supported for your company and your customers. This course helps prepare you to pass the associated Intermediate Level Exam for ITILÂ? - OSA. Recommended Experience ITILÂ? Foundations Certificate required 2-3 years experience in IT Support and/or ITSM development Understanding of IT Service Management (ITSM) Recommended Equipment None Related Certifications ITILÂ? - Intermediate certificate (OSA) Applies toward the credits necessary for ITILÂ? - Expert certification Related Job Functions IT Service Manager IT Help Desk/Service Desk Manager IT Help Desk/Service Desk Personnel Senior Management in an IT Service based organization Chris Ward has been a CBT Nuggets trainer since 2006 and is an ITILÂ? - Expert certified trainer with experience in both IT and project management. He holds several IT-based certifications including MCSE: Communications, MCSE: Server Infrastructure, and is a PMP certified project manager. Download From NitroFlare http://nitroflare.com/view/7237EDE2A5588C8/CBTNuggetsITILIntermediateCapabili.part1.rar http://nitroflare.com/view/5B2D389362A9ECB/CBTNuggetsITILIntermediateCapabili.part2.rar http://nitroflare.com/view/92A281BFAF9738B/CBTNuggetsITILIntermediateCapabili.part3.rar Download From Rapidgator http://rapidgator.net/file/fd9fd964f8edf6378f805100d70bc99a/CBTNuggetsITILIntermediateCapabili.part1.rar.html http://rapidgator.net/file/c610ef8d90246614afb58600741a2f04/CBTNuggetsITILIntermediateCapabili.part2.rar.html http://rapidgator.net/file/9f59cdbe4064be7d5690e3c1ee5f2d7f/CBTNuggetsITILIntermediateCapabili.part3.rar.html
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ITIL: Foundation Real 800+ Exam Questions and Answers MP4 | Video: 1280x720 | 60 kbps | 48 KHz | Duration: 3 Hours | 202 MB Genre: eLearning | Language: English Information Technology Infrastructure Library (ITIL) Foundation. Pass Your Exam in less than 5 days with Real Exams. ITIL means Information Technology Infrastructure Library. It is a set of practices for IT Service Management (ITSM) framework that supplies the boundaries, and essential guidance to set up an IT Service Management framework. ITSM focuses on aligning IT services with the business needs. Importance of ITIL? ITIL's structure assists in improving IT operations no matter where the organization is in the service management lifecycle, and it support companies by reducing costs while also improving IT services. The ITIL framework is planned to standardize the selection, planning, delivery and support of IT services to a business. The goal is to enhance efficiency and attain certain service levels. ITIL Foundation Exam The exam consists of 40 multiple choice questions that must be answered in 60 minutes. This exam requires 65 percent pass rate. This course will help you practices on real exam questions in order to pass the ITIL Foundation exam in less than 5 days! No need to attend any course as a pre-requisite! All questions are based on the latest ITIL syllabus! Finally, This course is useful for anyone who would like to understand ITIL framework, as well as, for any person to upgrade their skills and knowledge. The ITIL is excellent certificate to add to your CV and LinkedIn Profile. Lastly, several videos are part of this course by providing a profound explanation of the exam questions and answers available in this course. http://www.nitroflare.com/view/B4D20C65AEA9DCE/6qmbd.ITIL.Foundation.Real.800.Exam.Questions.and.Answers.part1.rar http://www.nitroflare.com/view/6FC4E1F2C167C77/6qmbd.ITIL.Foundation.Real.800.Exam.Questions.and.Answers.part2.rar http://www.nitroflare.com/view/7A748FE140CA228/6qmbd.ITIL.Foundation.Real.800.Exam.Questions.and.Answers.part3.rar http://rapidgator.net/file/7c57efe8f1a1ed1e59be1464cb9ac8e3/6qmbd.ITIL.Foundation.Real.800.Exam.Questions.and.Answers.part1.rar.html http://rapidgator.net/file/7212eb7cbf1db5fb422e04d0ed1b05b8/6qmbd.ITIL.Foundation.Real.800.Exam.Questions.and.Answers.part2.rar.html http://rapidgator.net/file/765551c8c6f8c8294e4731ac8752a128/6qmbd.ITIL.Foundation.Real.800.Exam.Questions.and.Answers.part3.rar.html http://uploaded.net/file/6vkyr2jq/6qmbd.ITIL.Foundation.Real.800.Exam.Questions.and.Answers.part1.rar http://uploaded.net/file/p5f169o5/6qmbd.ITIL.Foundation.Real.800.Exam.Questions.and.Answers.part2.rar http://uploaded.net/file/ibfwqs5s/6qmbd.ITIL.Foundation.Real.800.Exam.Questions.and.Answers.part3.rar
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CBTNuggets - ITIL Foundations English | .MP4 | h264, yuv420p, 1280x720, 15.00 fps | aac, 22050 Hz, mono, s16, 55 kb/s | 1.7 Gb Genre: eLearning This ITIL training with Chris Ward covers the IT infrastructure library (ITIL) that's ideal for use by large IT departments, including topics such as the service lifecycle, service operations, and more! Recommended skills: Experience working with an IT department Various IT-related skills Recommended equipment: No equipment necessary Related certifications: ITIL Foundations certificate (v3) PMP PMI-Agile Related job functions: IT manager Project lead Service provider IT support Most companies that focus on the IT sector offer services within and without their company. For the end customer outside the company, much of these services seem to just "show up". But behind the scenes is an IT department helping to deliver these services. For IT departments to run well there are processes that need to happen. In a small IT department, each person takes on many -- if not all -- of the processes and manages them individually. But in a big department, the processes need to be shared among job roles, standardized, and managed for maximum efficiency. DOWNLOAD http://rapidgator.net/file/e2f48ab008036fab3a32e00b5d3d12a8/9Foundations.part1.rar.html http://rapidgator.net/file/459b6b2d528990d0b0d7f8ef76fd0804/9Foundations.part2.rar.html http://rapidgator.net/file/f51e5da94477ad108aa41724fd5aac92/9Foundations.part3.rar.html http://rapidgator.net/file/9f53a01ba7be3d0cad93d2654f694a57/9Foundations.part4.rar.html http://rapidgator.net/file/8a6523ab79ac6ca7fd4eee05ee1baf28/9Foundations.part5.rar.html http://rapidgator.net/file/1dec60a5b6b51deba1661aa587a1b5ee/9Foundations.part6.rar.html http://rapidgator.net/file/4cf0c5b91624e45be46424af2795e3ef/9Foundations.part7.rar.html http://rapidgator.net/file/1839c89dd711e61e3e6c1cde2de169f4/9Foundations.part8.rar.html http://uploaded.net/file/bcic8llt/9Foundations.part1.rar http://uploaded.net/file/legc9ysa/9Foundations.part2.rar http://uploaded.net/file/vzgw72rs/9Foundations.part3.rar http://uploaded.net/file/t371vjyh/9Foundations.part4.rar http://uploaded.net/file/k1n00mww/9Foundations.part5.rar http://uploaded.net/file/ymiowr6g/9Foundations.part6.rar http://uploaded.net/file/4j3z3691/9Foundations.part7.rar http://uploaded.net/file/imppf3dk/9Foundations.part8.rar http://www.hitfile.net/3eYM/9Foundations.part1.rar.html http://www.hitfile.net/3doU/9Foundations.part2.rar.html http://www.hitfile.net/3e9Q/9Foundations.part3.rar.html http://www.hitfile.net/3djF/9Foundations.part4.rar.html http://www.hitfile.net/3f2m/9Foundations.part5.rar.html http://www.hitfile.net/3eGV/9Foundations.part6.rar.html http://www.hitfile.net/3eUK/9Foundations.part7.rar.html http://www.hitfile.net/3dui/9Foundations.part8.rar.html http://www.uploadable.ch/file/3BGWr478h8aC/9Foundations.part1.rar http://www.uploadable.ch/file/3b5fwQuUBFxM/9Foundations.part2.rar http://www.uploadable.ch/file/EmAyPreHRqKA/9Foundations.part3.rar http://www.uploadable.ch/file/4twYHabSguKe/9Foundations.part4.rar http://www.uploadable.ch/file/yfc52FqztQTt/9Foundations.part5.rar http://www.uploadable.ch/file/fwpVzyQtKVyY/9Foundations.part6.rar http://www.uploadable.ch/file/YKuwxJBsPDRv/9Foundations.part7.rar http://www.uploadable.ch/file/ztBCA3BSbmnq/9Foundations.part8.rar
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CBT Nuggets - ITIL Foundations With Chris Ward 1.73GB | 1h | 33 Videos | Video: AVC (.mp4) 1280x720 24fps | Audio: AAC 48KHz 2ch Genre: eLearning | Level: Advance | Chris Ward Learn the essentials of ITIL 2011 Foundations. This course is aimed at large IT departments Most companies that focus on the IT sector offer services within and without their company For the end customer outside the company, much of these services seem to just show up But behind the scenes is an IT department helping to deliver these services. For IT departments to run well there are processes that need to happen In a small IT department, each person takes on many -- if not all -- of the processes and manages them individually But in a big department, the processes need to be shared among job roles, standardized, and managed for maximum efficiency That's what IT Infrastructure Library (ITIL) and IT Service Management (ITSM) are all about managing the processes within an IT department to make the department run well and to make sure resources are available as needed This certification and skill set are valuable to medium and large companies because it helps them get the most of their IT investment both in the technology and in the people This training has been approved for PMI Category A PDUs. For a listing of how many PDUs are earned for this training, please visit our PMI R.E.P. FAQs on our Forum Download From Keep2share http://k2s.cc/file/d6ce1d4768f01/CBTn.ITILFound.part1.rar http://k2s.cc/file/9bba44d80f990/CBTn.ITILFound.part2.rar http://k2s.cc/file/6e835c02f64d2/CBTn.ITILFound.part3.rar http://k2s.cc/file/e143d011f567d/CBTn.ITILFound.part4.rar http://k2s.cc/file/05f69a6b33c23/CBTn.ITILFound.part5.rar Download From NitroFlare http://www.nitroflare.com/view/84CA31B3A85876E/CBTn.ITILFound.part1.rar http://www.nitroflare.com/view/0496A2A70E94ED4/CBTn.ITILFound.part2.rar http://www.nitroflare.com/view/721CAE3BB714D74/CBTn.ITILFound.part3.rar http://www.nitroflare.com/view/42E682F2E6AC195/CBTn.ITILFound.part4.rar http://www.nitroflare.com/view/54DD0E05B8193EA/CBTn.ITILFound.part5.rar Download From Rapidgator http://rapidgator.net/file/c5f6282e99b0977845cf12c5440068b1/CBTn.ITILFound.part1.rar.html http://rapidgator.net/file/aa8380a2466b193a2ccdcde5a310b624/CBTn.ITILFound.part2.rar.html http://rapidgator.net/file/058a131c93d4e3951e321d16458626e2/CBTn.ITILFound.part3.rar.html http://rapidgator.net/file/7013fb08dddbce2fe95db40be8eed5c4/CBTn.ITILFound.part4.rar.html http://rapidgator.net/file/29bb10e3f147cb0008e1faadbbe11b8c/CBTn.ITILFound.part5.rar.html